B2C Sales Consultant

Kendrick Recruitment is currently recruiting for a B2C Sales Consultant on behalf of a luxury safari travel company based in Cape Town. This role is suited to a technology\-driven sales professional with experience selling luxury safari experiences across Southern and East Africa. The position requires a proactive, results\-oriented individual who thrives in a fast\-paced, client\-focused environment.

Key Responsibilities

• Sell luxury safari experiences directly to clients across Southern and East Africa
  




• Manage the full sales cycle from initial enquiry through to booking confirmation
  




• Utilise CRM and other sales tools to maintain accurate client records and track leads
  




• Provide expert advice to clients on destinations, itineraries, and tailor\-made safari experiences
  




• Build strong relationships with clients, ensuring high levels of satisfaction and repeat business
  




• Work closely with Product and Operations teams to ensure accurate and timely delivery of bookings
  




• Identify opportunities for upselling and additional revenue generation
  




• Meet and exceed individual sales targets and KPIs
  

Requirements

• Proven experience in B2C sales, preferably within the luxury travel or safari sector
  




• Strong understanding of Southern and East African travel products
  




• Tech\-savvy with experience using CRM systems, booking platforms, and digital communication tools
  




• Excellent written and verbal communication skills
  




• Highly organised with the ability to manage multiple client enquiries simultaneously
  




• Commercially minded and target\-driven
  




• Professional, personable, and client\-focused approach
  

Key Competencies

• Self\-motivated with a results\-driven mindset
  




• Strong interpersonal and relationship management skills
  




• Ability to work independently and as part of a team
  




• Adaptable and able to thrive in a fast\-paced, dynamic environment
  




• Attention to detail and accuracy in client communications and bookings
  

Candidates who meet the above criteria are invited to submit their CV to Kendrick Recruitment for consideration.