Back Office agent and Academic Advisor

BACK OFFICE AGENT & ACADEMIC ADVISOR

Help Change Lives!

At Lead Capital Group, we do more than process applications — we help people pursue life-changing opportunities and achieve their immigration and academic dreams.

We are looking for a highly motivated, detail-oriented, and compassionate professional to join our team as a Back Office Agent & Academic Advisor. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering exceptional client support with accuracy and care.

You will play a critical role in guiding clients through their student visa and academic journey — from preparing documentation and identifying educational opportunities to assisting with Canadian school applications and supporting the visa process.

If you are organized, ambitious, career-driven, and passionate about helping others build a better future, we want to hear from you.

WHAT YOU’LL DO

BACK OFFICE SUPPORT

• Assist the RCIC office with collecting and preparing client documentation for visa applications


• Ensure applications are accurate, complete, and submitted within strict deadlines


• Handle sensitive legal and immigration documentation with professionalism and confidentiality


• Communicate with clients regarding outstanding documents and application progress


• Maintain accurate client records using CRM systems and digital platforms


• Conduct research and administrative support functions where required

ACADEMIC ADVISING

• Assist students in building meaningful educational and immigration plans aligned with their future goals


• Guide clients through Canadian educational opportunities and program options


• Help students prepare academic portfolios and supporting documentation


• Recommend schools and programs suited to clients’ interests, abilities, and long-term objectives


• Monitor and track school applications through to Letter of Acceptance (LOA)


• Build strong client relationships through ongoing communication and support


• Achieve monthly performance targets, including a minimum of four LOAs per month

WHAT WE’RE LOOKING FOR

We’re searching for someone who is:

• Professional, mature, and career-oriented


• Highly organized with exceptional attention to detail


• Confident, charismatic, and people-focused


• Able to perform under pressure in a deadline-driven environment


• Self-motivated and capable of working independently


• Passionate about helping clients achieve life-changing opportunities

SKILLS & EXPERIENCE REQUIRED

• Excellent verbal and written communication skills


• Strong interpersonal and relationship-building abilities


• Advanced computer literacy and confidence with digital platforms


• Experience using Microsoft Office, Google Drive, and CRM systems


• Strong analytical, research, and problem-solving skills


• Ability to multitask and manage high volumes of sensitive information


• Knowledge of immigration, legal, regulatory, or education environments is highly advantageous


• Spanish and/or French fluency is advantageous

IMPORTANT ROLE RESPONSIBILITY

This role carries a high level of responsibility and accountability.

The Back Office Agent & Academic Advisor is directly responsible for the quality, integrity, and timeliness of applications submitted to the Canadian government. Accuracy, professionalism, and the ability to handle pressure are essential to success in this position.

WHY JOIN US?

✔ Make a meaningful impact in people’s lives
✔ Be part of a growing international company
✔ Work in a fast-paced, professional environment
✔ Opportunity for growth and career development
✔ Join a passionate and supportive team

READY TO HELP PEOPLE BUILD THEIR FUTURE?

Apply now and become part of a team dedicated to changing lives through education, immigration, and opportunity.