BI Manager

Job Classification

REQ#: 146804

Location: Johannesburg, Gauteng

Closing Date: 28 July 2026

Job Family

Information Technology

Career Stream

Data

Leadership Pipeline

Manager of Others

Job Purpose

To manage all aspects of a BI Team to enable the analytical services across Enterprise and deploy and operationalise analytical projects, as requested and prioritised by the business, in line with both the business and Information Technology strategies. Also manages performance and development of others.

Job Responsibilities

• Ensure work outputs are timely and of the highest quality and in conformance to standards in line with best practices


• Analyse operational trends and performance data to identify risks, opportunities and actionable business insights.


• Oversee the development, maintenance and enhancement of reporting and analytics solutions using SQL, Power BI and related BI tools.


• Drive continuous improvement initiatives through data analysis and innovative analytics solutions that improve business outcomes.


• Constantly look for opportunities to drive efficiencies and savings


• Ensure all stakeholder needs are met and understood through regular engagements


• Build and maintain of effective stakeholder relationships and establish credibility


• Function as Data analytics ambassador into business to ensure effective buy in


• Deliver great customer service through data driven insights


• Review staff work execution through performance management of  staff


• Execute additional responsibilities as required


• Ensure team effectiveness through management of  interpersonal relationships within own and across other teams


• Ensure successful achievement of tasks and projects by directing staff  as appropriate


• Improve team effectiveness year on year


• Ensure task delivery by working  on multiple projects simultaneously through effective resource management


• Ensure successful delivery of divisional goals


• Drive productivity improvement by making quality decisions


• Prepare documentation and complete administrative tasks required


• Mitigate risks by meeting audit requirements


• Ensure appropriate change management takes place


• Manage performance of staff by implementing performance agreements,


• Mentor and coach staff on identified performance gaps


• Tailor development needs as identified to ensure that business unit stays abreast in Data management field of expertise and deliver on the expectations from stakeholders.


• Create environment of teamwork


• Build capability of self and staff by identifying current and future training and development needs.


• Recruiting and managing talent to ensure an environment for optimal performance is created.


• Managing adherence to compliance


• Supply feedback to system owners on anomalies process errors etc. .


• Conduct operational management ito systems and SLA 's


• Manage and mitigate business risk to ensure business continuity


• Drive business objectives and value through data products


• Drive efficiencies and standards through self service


• Manage priorities


• Manage business expectations


• Consult with business on business strategy supporting them utilising their data assists


• Support the achievement of the  business strategy, objectives and values


• Stay abreast of developments in field of expertise 


• Ensure personal growth and enable effectiveness in performance of roles and responsibilities


• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).


• Participate and support corporate responsibility initiatives for the achievement of business strategy


• Seek opportunities to improve business processes, models and systems though agile thinking.
   

Essential Qualifications - NQF Level

Preferred Qualification

Formal Management/ leadership qualification

Preferred Certifications

Preferred - Tool certifications Microsoft BI certification , relevant Data Management certification , Agile , DMBOK

Minimum Experience Level

• 2+ years' experience managing and developing BI Analysts, Data Analysts, MIS Analysts or similar analytical teams.


• 5+ years' experience within a Business Intelligence, Data Analytics, Reporting or Data Management environment.


• Advanced hands-on SQL experience in data extraction, analysis, reporting and scripting.


• Experience using BI reporting and data visualisation tools (e.g. Power BI).


• Experience working across multiple business functions and managing stakeholder requirements.

Technical / Professional Knowledge

Behavioural Competencies