Brand Relations Manager - Luxury Lifestyle Management Company - Johannesburg
Kendrick Recruitment is currently seeking a well-connected and commercially minded Brand Relations Manager to join a prestigious luxury lifestyle management company based in Johannesburg. This is an exciting opportunity for a relationship-driven professional with a passion for luxury, partnerships, and delivering exceptional member experiences.
Salary: R35 000 â R45 000 + Commission
Working Hours:
⢠Monday to Friday, 09h00 â 18h00
⢠Requirement to attend events and on-site initiatives outside of standard office hours
Job Summary:
The Brand Relations Manager will be responsible for sourcing, developing, and maintaining supplier relationships that enhance the overall lifestyle offering to members. This role plays a key part in securing exclusive benefits, negotiating partnerships, and ensuring a premium network of suppliers aligned with the expectations of high-net-worth clientele. The successful candidate will act as a brand ambassador, driving strategic partnerships and elevating the overall member experience.
Key Responsibilities:
Brand & Supplier Relationship Management
⢠Identify, develop, and manage relationships with high-end lifestyle suppliers
⢠Negotiate exclusive member benefits, added value offerings, and preferential rates
⢠Maintain and grow a strong network across hospitality, travel, events, and luxury sectors
⢠Act as the primary point of contact for new and existing supplier partnerships
⢠Monitor performance and retention of supplier relationships
Supplier Development & Research
⢠Continuously research new suppliers, trends, and opportunities within the luxury market
⢠Identify top-tier partners across key categories including hotels, restaurants, events, and experiences
⢠Organise familiarisation trips and supplier presentations for internal teams
⢠Maintain and update supplier databases, records, and benefit structures
Team & Business Support
⢠Support Lifestyle Managers in sourcing and nurturing supplier relationships
⢠Share supplier insights and updates with internal teams to enhance service delivery
⢠Assist in the creation of monthly âWhatâs Onâ offerings and member communications
⢠Collaborate with events and communications teams to deliver member experiences
⢠Provide input into sales and marketing materials and initiatives
Events & Experiences
⢠Work closely with the Events Manager to coordinate and execute member events
⢠Ensure all experiences are delivered on time, within budget, and to a high standard
⢠Source and secure exclusive access opportunities for members
General Responsibilities
⢠Promote the brandâs luxury positioning and exclusive offering at all times
⢠Identify new opportunities to strengthen brand presence and partnerships
⢠Share leads and opportunities across the business to support overall growth
⢠Provide additional support to the Lifestyle team when required
Experience Required:
⢠2â4 yearsâ experience in sales, customer service, account management, or a related field
⢠Background in luxury travel, hospitality, lifestyle management, or marketing advantageous
⢠Experience dealing with VIP clients, executives, and high-profile individuals
⢠Strong understanding of the needs and expectations of high-net-worth individuals
⢠Established network of industry contacts across relevant sectors
⢠Good knowledge of global travel destinations and luxury products/services
Requirements:
⢠Excellent written and verbal communication skills in English (additional languages advantageous)
⢠Strong analytical skills with the ability to interpret data and improve service delivery
⢠Highly organised with strong attention to detail
⢠Ability to multitask, prioritise, and meet deadlines under pressure
⢠Proactive, self-motivated, and able to work independently
⢠Strong project management and problem-solving abilities
⢠Confident communicator with excellent interpersonal skills
⢠Professional and polished presentation
⢠Strong IT and CRM system proficiency
⢠Ability to handle confidential information with discretion