Business Analyst

Reverside is an established IT services provider delivering
high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are always looking for skilled professionals to
join our growing team and contribute to innovative technology projects across
various industries.

We are seeking a Senior Business Analyst to support the
end-to-end delivery of business and technology solutions. The successful
candidate will translate complex business requirements into clear, actionable
requirements and solution designs while working closely with product owners,
engineers, architects, UX designers, testers, and business stakeholders.

Key Responsibilities

• Lead business analysis activities from discovery
  through to delivery and value realisation.
  
• Analyse current and future-state processes and
  identify improvement opportunities.
  
• Facilitate workshops and stakeholder sessions.
  
• Define and document epics, user stories, and
  acceptance criteria.
  
• Develop process maps, customer journeys, use
  cases, and data definitions.
  
• Support SIT/UAT, testing, defect management, and
  change requests.  
  
• Maintain requirements traceability, decision
  logs, and RAID logs.
  
• Collaborate with technical teams on APIs, data
  flows, and integration requirements.
  
• Support delivery governance, risk, controls, and
  operational readiness.
  

• 5+ years' Business Analysis experience
  
• Requirements Gathering & Management
  
• User Stories & Acceptance Criteria
  
• Business & Process Analysis  
  
• BPMN / Process Mapping  
  
• Workshop Facilitation  
  
• Jira / Azure DevOps
  
• Confluence / SharePoint
  
• SIT / UAT & Defect Management
  
• Excel & SQL
  
• Stakeholder Management
  
• Risk, Controls & Governance
  

Advantageous Skills

• Financial Services / Banking experience
  
• Lending or Investment experience
  
• BABOK / CBAP / CCBA
  
• Regulatory, Risk & Compliance  
  
• Product Management / Roadmaps / OKRs  
  
• API & Integration Knowledge
  
• Data & Reporting Projects
  

Change & Operational Readiness Qualifications

• Bachelor's Degree in Business, Information
  Systems, Finance, or related field.
  
• CBAP / CCBA or BABOK-aligned certification
  advantageous.
  

• Strong analytical and problem-solving skills  
  
• Excellent communication and facilitation
  
• Strong stakeholder engagement
  
• Comfortable working with ambiguity
  
• Structured and detail-oriented
  
• Ability to challenge the status quo
  
• Strong collaboration and relationship-building
  skills
  
• Delivery and results focused