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Business Architect

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Job Description - Business Architect

Job Description

Welcome to FNB, the home of the #Changeables. We design for shapeshifters and deliver products and services that make us incredibly proud of the people behind them. As part of our tech family, you’ll work alongside diverse thinkers in an adaptable, curiosity-driven environment.
Join us to bridge strategy and execution, bringing enterprise and platform initiatives to life with purpose and clarity.

Role Purpose

As a Business Architect, you’ll deeply understand key business domains and define how capabilities, processes, and systems align to strategic objectives. You will:

  • Drive consistent business outcomes by translating strategy into executable frameworks.
  • Guide end-to-end solution delivery from capability modelling to implementation oversight.
  • Collaborate across CX, Product, IT, Risk, and Compliance to shape seamless, compliant capabilities. 

Key Responsibilities

  • Strategy & Capability Design
    • Map and maintain business capability models, value streams, and operating platforms 
    • Analyze opportunities and create business cases for process improvements and product enhancements
  • Requirements & Solution Governance
    • Produce high-quality Business Requirement Specifications (BRS) and Functional Requirement Specifications (FRS) 
    • Ensure architecture governance—evaluating compliance, risk, process optimization 
  • Cross-functional Collaboration & Delivery Leadership
    • Facilitate end-to-end delivery with UX, Dev, Analytics, and CI teams 
    • Mentor and share best practices for requirements engineering, stakeholder engagement, and governance , 
  • Continuous Improvement & Thought Leadership
    • Provide thought leadership in areas like Capability Mapping, Data Stewardship, and Process Optimization, 
    • Identify waste, cost efficiencies, and drive agile ways of working aligned to strategy 

What We Offer

As a #Changeable, you’ll experience:

  • Owner-manager culture: empowered decision-making, agility, accountability 
  • Challenging work with impact: opportunities to innovate and grow 
  • Flexible, inclusive environment: well-being focus, development support, and banking perks 

Ideal Candidate Profile

You are:

  • Strategic & Analytical: designing capabilities and operating models from strategy 
  • Detail-oriented & Outcome-driven: producing BRS/FRS, leading implementation 
  • Collaborative Influencer: building stakeholder trust and uniting teams for delivery 
  • Adaptive & Continuous Learner: optimizing costs and processes, adapting in fast-pace environments  

Qualifications & Experience

  • Bachelor’s/Master’s in Business, IT, Engineering, or related discipline [
  • 7–10+ years in business architecture, enterprise transformation, or similar roles 
  • Proven track record in capability mapping, requirements engineering, business-case development, and governance  
  • Financial services/domain experience is preferred 

Why You’ll Thrive at FNB

  • Owner-manager culture: you’re entrusted, empowered, and accountable 
  • Agile, inclusive teams: cross-functional collaboration is our norm 
  • Adventure in transformation: challenge the status quo, build smarter solutions

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

30/01/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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