Business Development Officer - Buyers Trust (Durban KZN)

Company : Ooba

Job Description - Business Development Officer - Buyers Trust (Durban KZN)

Description
We are looking for an experienced individual to grow Buyers Trust by developing and managing strategic relationships within the real estate ecosystem. The Business Development Officer is responsible for increasing product adoption by estate agents, agencies, conveyancers, developers and other lead providers, positioning Buyers Trust as the preferred deposit investment solution for every property transaction. The role focuses on creating long term partnerships through consistent engagement, exceptional service, reliability and availability.

Responsibilities

Key performance areas

Business development

Identify, engage and acquire new lead
providers within the property industry.

Build and maintain strategic
relationships with estate agencies, estate agents, conveyancers, developers and
other referral partners.

Develop territory plans to maximise
market coverage.

Secure first-time use of Buyers Trust
and convert new users into long term advocates.

Expand Buyers Trust's footprint within
assigned geographical areas.

Relationship management

Become the trusted partner of choice.

Maintain regular face-to-face contact.

Provide exceptional responsiveness,
reliability and availability.

Build trust through service
excellence.

Brand visibility

Represent Buyers Trust at agency
meetings, networking events and industry functions.

Promote Buyers Trust through market
activities and appropriate social media engagement.

Product education.

Train referral partners on Buyers
Trust products, processes and value proposition.

Deliver presentations and product
demonstrations.

Pipeline management

Maintain an active sales pipeline.

Record activity in CRM systems.

Forecast pipeline performance.

Sales performance

Achieve sales and deposit growth
targets.

Increase active referral partners and
repeat transactions.

Market intelligence

Monitor competitor activity and identify opportunities.

Qualifications

Required Qualification, Experience & Knowledge

Matric.

Relevant sales,
marketing or business qualification advantageous.

Minimum three
years' business development or key account management experience.

Experience selling
into the real estate industry is highly advantageous.

Existing network
of estate agents, agencies, conveyancers or developers is a strong advantage.

Experience in
financial services, property, legal, banking, bridging finance or foreign
exchange preferred.

Proven sales track
record.

Knowledge of

Property industry

Residential
property transactions

Business
development

CRM systems

Microsoft Office

Required Skills

Business
development

Negotiation

Presentation
skills

Networking

Pipeline
management

Commercial acumen

Relationship
management

Critical success factors

Exceptional
reliability and follow through.

High availability
and responsiveness.

Strong
relationship building ability.

Consistent
in-market presence.

Personal
accountability and disciplined execution.

Key performance indicators

New active
referral partners

First transactions
secured

Repeat transaction
rate

Deposit value
generated

Revenue generated

Pipeline value

Client engagement
activity

Client
satisfaction

Travel requirements

Extensive regional travel. Valid
driver's licence and own reliable vehicle essential.

Working conditions

Field-based role requiring
regular travel, face-to-face client engagement and attendance at industry
events.

Required Competencies:

Commercial drive	This role exists to generate new business. The individual must constantly look for opportunities, grow market share and convert relationships into revenue.
Persuasiveness	Success depends on influencing estate agents and other referral partners to change behaviour and adopt Buyers Trust as their preferred solution.
Creating support	The role is about building advocates. The BDO must gain buy-in, establish credibility and create long-term commitment from agents and agencies.
Results-oriented	Relationship building is important, but it must translate into measurable outcomes such as new agencies on-boarded, first transactions and repeat business.
Market-oriented	The person must understand the property market, identify opportunities, build networks and maintain a visible presence within the real estate ecosystem.
Service-oriented	Reliability, availability and service excellence are the drivers of repeat business and brand stickiness. A service mind-set is therefore fundamental to success.

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