Business Operation Manager

Company Description

Digital Virgo Group is one of the world’s leading specialists in mobile payment solutions through telecom operator billing systems. By connecting merchants with telecom operators, we address the growing need for payment digitalization through a simple, fast, and secure transactional channel available worldwide.

By joining Digital Virgo, you will become part of a high-performing and innovative international group, supported by local teams with a human-sized structure that collaborate closely on a daily basis. Our teams come from diverse professional and cultural backgrounds, and this diversity is one of our greatest strengths.

Our employees often describe the work environment as a perfect balance between a positive atmosphere and ambitious projects. We place strong emphasis on individual development and encourage initiative.

For more information about our activities and the group, please visit digitalvirgo.com.

Job Description

We offer an exciting opportunity for a Business Operations Officer who will be mobile across the Sub-Saharan Africa region and whose responsibilities will include:

• Coordinating the implementation of technical connections with telecom operators

• Continuously conducting benchmarking activities to support the launch of new markets and products

• Working closely with Marketing and Technical teams to ensure timely product and market launches

• Managing the operational activities of one or several countries (service launches, connections, and performance optimization)

• Collaborating intensively with the various subsidiaries of the group

• Preparing monthly reports on the activities of the countries under their responsibility

• Monitoring KPIs on a daily basis and analyzing them to develop relevant sales forecasts

• Ensuring compliance with the planned budget

• Reporting potential bugs and technical incidents through continuous monitoring

• Being proactive in proposing improvements and innovative ideas

Qualifications

• Recent graduate or candidate with initial professional experience, demonstrating strong motivation and willingness to perform

• Previous internship or first experience in the coordination of digital projects

• Dynamic profile with an entrepreneurial mindset and strong interpersonal skills

• Strong appetite for challenges, with the ability to manage multiple projects simultaneously while meeting deadlines

• Highly organized, detail-oriented, analytical, and creative, with the ability to work both independently and as part of a team

• Trilingual profile with excellent written and spoken communication skills in French, English, and Arabic (English proficiency is mandatory)

• Strong interest in the mobile telecommunications and digital industry