Business Solutions Specialist

Centurion, South Africa | Posted on 04/30/2024

• Identify and pursue new business opportunitiesthrough various channels such as networking, referrals, and cold outreach.
  
• Conduct research to identify potential clientsand industries aligned with the company's product range.
  
• Utilize market insights to target high-potentialleads and expand the client base.
  

Lead Conversionand Deal Closure:

• Qualify leads to ensure alignment with ZiyanaGroup's product offerings and target market.
  
• Engage with leads through effective communicationand solution-oriented discussions.
  
• Conduct product demonstrations and presentationstailored to the specific needs and challenges of each client.
  
• Overcome objections and negotiate terms tofacilitate the closing of deals in a timely manner.
  

Account Management:

• Cultivate strong relationships with clients, keystakeholders, and industry influencers to foster trust and loyalty.
  
  
• Act as a strategic advisor to clients, providingpersonalized solutions and ongoing support to address their evolvingneeds.
  
• Regularly engage with clients through meetings,calls, and networking events to maintain rapport and identifyopportunities for collaboration or upselling.
  
• Proactively address any issues or concerns raisedby clients to ensure a positive customer experience and long-termsatisfaction.
  

Sales Analysis and Reporting:

• Analyze sales-related information, market trends and client feedback to identify areas for growth and improvement.
  
• Translate data into actionable insights andstrategies to enhance sales performance and achieve revenue targets.
  
• Provide regular reports and updates on salesactivities, pipeline status, and key metrics to management and relevantstakeholders.
  

Solution Customisation:

• Collaborate with clients to understand theirspecific business challenges, goals, and requirements.
  
• Tailor Ziyana Group's product offerings andsolutions to meet the unique needs and preferences of each client.
  
• Provide expert advice and recommendations onproduct selection, implementation strategies, and optimizationopportunities.
  

Cross Selling and Upselling:

• Identify opportunities to cross-sellcomplementary products or upsell additional services to existing clients.
  
• Proactively introduce clients to new productfeatures, upgrades, or add-on solutions that enhance their overallexperience and value proposition.
  
• Maximize revenue potential by leveraging existingclient relationships and expanding Ziyana Group's product penetrationwithin client organizations.
  

Market Research:

• Assist in gathering market intelligence andcompetitor analysis to inform prospecting efforts.
  
• Stay updated on industry trends and developmentsto identify new opportunities for business growth.
  

Product Knowledge:

• Develop an in-depth understanding of ZiyanaGroup's product range, including PABX/VOIP systems (Telecommunications),Solar power solutions, CCTV, biometrics, printers, backup power inverters,and generators.
  
• Stay updated on the features, specifications,capabilities, and applications of each product within the portfolio.
  
• Demonstrate proficiency in articulating the valueproposition of Ziyana Group's products and their alignment with clientneeds and business objectives.
  
• Provide accurate and detailed information toclients during product demonstrations, presentations, and consultations.
  
• Act as a subject matter expert on Ziyana Group'sproducts, offering insights and recommendations based on clientrequirements and industry best practices.
  

Requirements

• Matric
  
• Bachelors Degree in BusinessManagement, Sales, Marketing or any relevant business qualification.
  
• 4- 6 years’ experience in sales, particularly in a role that involveslead generation, client prospecting and closing, is highly valuable.
  
• Experience in sales within the service industry,specializing in offering training and development, recruitment, and humanresources (HR) services.
  
• Customer Service Experience
  
• Proficiency in CRM Tools: Experience withCustomer Relationship Management (CRM) software, such as Salesforce,HubSpot, or Zoho CRM.