Job Description - Business Systems Analyst (Warehouse Automation & ERP)
To own the alignment between INUKA's business processes, the Odoo ERP and the warehouse automation landscape (scanning, conveyors, pick/put-to-light, robotics and WMS/WCS) so that systems scale ahead of a business growing at 50% year on year. The role is the bridge between Warehouse & Logistics, Sales, Manufacturing, Finance and the technical BizTech team: it translates operational requirements into functional and integration specifications, ensures that all delivered solutions, whether built internally or by partners, are of high quality and adopted by users, and is accountable for system outputs that protect inventory accuracy, order throughput and the same-day, bulk and cross-border delivery commitments.
Requirements
8+ years' experience as a Business Systems Analyst, Systems Analyst or ERP Functional Consultant, of which at least 5 years in a warehousing, distribution or supply-chain-driven environment (FMCG, wholesale, e-commerce or 3PL preferred).
5+ years hands-on ERP experience in the inventory / warehouse / logistics domain – Odoo strongly preferred (Inventory, Barcode, Purchase, Sales, Manufacturing); SAP EWM/WM, Dynamics 365 SCM, NetSuite or Sage X3 with a WMS will be considered.
Proven, end-to-end involvement in at least one warehouse automation programme (barcode/RF scanning, conveyors, sortation, pick-to-light / put-to-light, goods-to-person, AMR/AGV robotics, WCS/WES) from requirements through design, testing, go-live and stabilisation.
Demonstrated ownership of system alignment and output: accountable for ERP/WMS configuration matching physical operations, integration between ERP and automation equipment, and for measurable outputs such as inventory accuracy, pick accuracy and order throughput.
Experience supporting high-growth, high-volume order fulfilment with demanding SLAs (same-day delivery), bulk orders and cross-border / export orders (shipping documentation, customs, multi-currency).
Experience specifying and testing integrations (APIs, EDI, middleware, carrier and e-commerce integrations) and managing data migration and master-data governance.
Proven experience in business process mapping (BPMN), requirements elicitation, user stories and acceptance criteria, test case design and leading User Acceptance Testing (UAT).
Experience managing ERP and automation implementation partners / vendors (statements of work, deliverable acceptance, FAT/SAT).
Demonstrable experience developing SOPs and training material, building super-user networks and driving adoption in operational (shop-floor) environments.
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