Business Transformation Coach

Job Requisition and Talent Acquisition Contact

REQ ID: 144233 - Michelle Thabethe

Location: Sandton, Johannesburg

Cluster: Group Finance - GBS FUNCTION MANAGEMENT 

Closing date: 26 February 2026

Job Family

Project, Process and Product

Career Stream

Leadership Pipeline

Purpose of this role

The purpose of this role is to facilitate and support the deployment and sustainability of business transformation programmes and initiatives to enable strategic business outcomes.

Key Deliverables

• Understand business objectives and support leaders in driving key business outcomes in relation to strategic intent and focus. 


• Drive the implementation of methodology and key tools to support or enable programmes or initiatives.


• Plan activities and drive execution to support overall programme or initiative deployment.


• Assess programme- or project-specific performance outcomes by analysing results to draw insights.


• Tailor programme-specific content in partnership with leaders where cascading information to teams is required.


• Build partnerships with leaders and help foster trust and collaboration in teams.


• Assist leaders to design action plans to address gaps specific to programme outcomes.


• Assist leaders to create an environment where teams are motivated and engaged.


• Assist leaders to create an environment where teams are encouraged to share knowledge, generate ideas, and solve problems.


• Enable and support leaders to coach teams when gaps are identified during programme- or project implementation.


• Support the sustainability of programmes or initiatives and enable continuous improvement.

Formal Qualifications

• Essential: 
  Matric / Grade 12 / National Senior Certificate
  Diploma in Business Administration / Business-related Qualification


• Preferred: 
  Leadership/Management Development Certificate / Diploma
  Operational Excellence/Process Improvement-related Qualification
  Business Performance and/or Leadership Development Coaching Accreditation

Experience

• Preferred: Five years
  Demonstrate strategy-to-execution enablement 
  (Closing the execution gap between strategy and day-to-day operations.)

Technical Competencies

• Operational excellence and/or waste elimination and variation reduction foundational proficiency


• Change management principles proficiency


• Stakeholder management proficiency


• Project management principles proficiency


• Critical thinking and problem-solving proficiency


• Business and report writing skills


• Business terms and definitions proficiency


• Relevant software and systems proficiency (especially Microsoft


• PowerPoint, Word, Excel, Teams and SharePoint).


• Relevant regulatory knowledge


• Governance, risk and controls proficiency

Behavioural Competencies

• Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.


• Interpersonal: Leadership efficacy, earning trust and influencing, managing conflict, facilitating change, building networks, leveraging collaboration and diversity, and contributing to build a high-performance culture.


• Personal: Emotional intelligence, adaptability and affinity to lifelong learning.


• Nedbank values: Embracing and role modelling Nedbank’s values of integrity and respect and being people-centred, client-driven and accountable.