CAD Back Office Agent

Company : Vodafone

Job Type : Full Time

Johannesburg, Gp

Number of Applicants

000+

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Job Description - CAD Back Office Agent

Credit vetting process and decision-making knowledge Customer verification, validation and confirmation Customer creation and subscriber activations process Transfer of ownership processes Microsoft Office Applications Data Capturing Call Centre Knowledge Knowledge of and experience in the use of Vodacom's billing system - desirable Good persuasion skills Ability to deal effectively with irate customers Good oral communication skills Customer focused Interpersonal skills Good communication skills Good problem-solving skills Quality awareness Ability to work under pressure Good listening skills Good time Management

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CAD Back Office Agent

Job Description - CAD Back Office Agent

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