Cape Town - Clinical Associate (Mobile care Team)

Quro Medical (QM) is a digital health company offering Africa’s first tech-driven Hospital at Home and Remote Patient Monitoring, using health technology to analyse real-time data to monitor patient health. We are building the largest virtual hospital on the continent, delivering world-class healthcare at lower costs.

At Quro Medical, we are reimagining the future of healthcare, saving lives, and enhancing patient care. What makes us different?

• Our care model prioritises quality, allowing our healthcare providers to deliver exceptional care.


• We provide unparalleled opportunities for clinical and leadership growth, offering a level of stability that is second to none.


• Our healthcare providers receive unwavering support to practice at the peak of their scope of practice, enabling them to fully utilise their skills and expertise.


• We are making a significant impact on a national scale while preserving the culture and sense of community.


• Our culture thrives on clinical innovation and transformation, fostering an environment where new ideas and approaches are embraced.


• Your exceptional performance will be rewarded and recognised in an environment that challenges you and provides clear guidance for success in your role.


• Additionally, we offer development opportunities for those interested in exploring other positions within the organisation.

Role Overview:

We are seeking highly skilled and compassionate Clinical Associates to join our dynamic Mobile Care Team and provide clinical services in patients homes. As a Clinical Associate you will provide clinical care to patients through performing home visits and clinical call-outs. This is an exciting opportunity to make a significant impact in the field of healthcare and contribute to the advancement of telemedicine.

Responsibilities:

• Perform home visits to patients requiring in-person assessments, treatments, or follow-ups, ensuring adherence to infection control protocols and safety guidelines.


• Provide high-quality virtual care services to patients through video and telephonic consultations utilising our advanced telehealth platform.


• Conduct thorough medical assessments, diagnose and treat acute and chronic illnesses, and review medications following established protocols and guidelines.


• Utilise your clinical knowledge and experience to offer patients evidence-based medical advice and recommendations.


• Collaborate with a multidisciplinary team of healthcare professionals, including medical doctors, nurses, and support staff, to ensure coordinated and comprehensive patient care.


• Document patient encounters accurately and timely in the Quro Medical Insight


• Platform our dynamic electronic medical record (EMR) system, adhering to relevant privacy and confidentiality regulations.


• Maintain open communication with patients, addressing their concerns and providing education and guidance regarding their health conditions and treatment plans.
  


• Stay updated with the latest advancements in telehealth, hospital at home and clinical medicine, attend regular training sessions, and participate in quality improvement initiatives.

Requirements:

• Bachelor of Clinical Medical Practice (BCMP) with active registration with HPCSA.


• 1-2 years of experience is an advantage.


• Strong knowledge of evidence-based medicine and ability to apply clinical guidelines appropriately.


• Experience with telehealth platforms and virtual care delivery is highly desirable.


• Excellent communication skills, both verbal and written, with the ability to convey complex medical information clearly and compassionately.


• Demonstrated ability to work independently and collaboratively in a fast-paced, technology-driven environment.


• Flexibility to work occasional evenings, weekends, and holidays as per operational requirements.


• Valid driver's license and access to a reliable vehicle for home visits.


• Ability to work collaboratively as part of a multidisciplinary team, supporting clinical staff and contributing to a positive work environment.


• Excellent interpersonal skills and the ability to build rapport with colleagues, patients, and external stakeholders.


• Willingness to assist and support others, adapt to changing circumstances, and contribute to team goals.

What we offer:

We have a competitive compensation package. We have learning and development opportunities, a dynamic and inclusive work culture. If you meet the above qualifications and are looking for a challenging and rewarding opportunity, we encourage you to apply.