Card Specialist

Work closely with the Manager: CVM  for Consumer and Corporate Coverage to strategize and develop the business unit’s growth goals through developing the Card Value Proposition. This includes the end-to-end flow from Client Insights; Credit Risk; Onboarding; Acceptance; and Reconciliation thought leadership. This roles’ key metrics building a profitable Card Product for Accessbank. Managing the relationship with key partners including MasterCard; Visa and other Third Parties in the Card value chain.

Main Responsibilities:

• Achieve the Retail Banking Card Revenue Budget, proactively manage budget planning and tracking
• Achieve the Card Customer Number target
• Relationship and stakeholder management, measured as a qualitative survey of peer group, partner satisfaction and service levels.
• Liquidity, measured as total liquidity levels (aggregated customer deposits) in total deposits vs. target / budget.
• Actively manage the Card Product partners (including NI) to ensure that compliance, risk and audit concerns are resolved.

People Management:

• Management of business resources directly and indirectly involved in the operational management of Product activities.
• Strong partnering skills in managing stakeholder outputs from peers / colleagues, customers and external stakeholders in support of the business units’ ambitions.

Academic Knowledge:

• Minimum of a 3-year tertiary education, ideally a commerce related degree.

Work Experience:

• Minimum of 10 years banking experience; preferably Card.
• Minimum of 5 years banking experience at a management level in a combination of all or some of the following banking disciplines: business development, product design and development, payments and card products, banking projects, banking systems and value chain processes.
• Fintech and alternative payments exposure would be advantageous.

Skills / Specialized Know How:

• Strong banking products, payments and services exposure.
• High level understanding of core banking systems, banking infrastructure and value chain processes.
• High level understanding of contract law and service level requirements.
• Strong stakeholder management is essential.
• Payments, card and process knowledge is essential
• Strong written, verbal communication skills are essential
• Strong negotiation skills are important to ensure appropriate commercialization of partnership opportunities
• Business intelligence analytics, opportunity analysis, ROI and data analytics, financial modelling and projections skills are important
• General project management skills to ensure adequate partner onboarding, implementation and post-sales support is enabled with technical teams, project and relationship managers

Competencies:

• Forward thinking.
• Negotiation skills.
• Innovative
• General problem-solving skills
• Change enabler.
• Ability to multi-task across multiple projects and relationships.
• Strong communication skills are essential.
• Strong EQ and partnership management capabilities.
• Strong service ethic.

All appointments will be made in line with Access Bank’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals living with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Employees who apply and do not hear from HR within 30 days of the closing date may assume that their application was not successful, and we thank you for applying.

• Medical Aid
• Provident Fund
• Group Life Cover
• Income Disability Cover
• Funeral Cover
• Training & Development