Cloud Engineer

About Electrum

Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions.

We’ve built a reputation in providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. We love that the projects we work on touch the lives of millions of South Africans daily, making a real difference.

We hire the best of the best and we offer great opportunities for personal growth and career progression.

The Role

As a Cloud Engineer, you'll be responsible for provisioning and maintaining Electrum’s most mission critical cloud-based production systems. This will involve working closely with Engineering teams to ensure that the technical requirements for moving projects into production are met, as well as ensuring monitoring and alerting feedback loops of critical infrastructure is constantly improved.

You understand that failure is unavoidable, and will help to constantly improve Electrum’s incident response handling. You'll also be involved in project management activities such as ensuring deadlines are met and end user expectations are maintained. Your role may involve working with third party vendors on technology solutions or providing support during customer implementations of new software products or applications.

This is a fast moving industry and we know that you will need to keep yourself up-to-date with new advances in technologies and to stay relevant with required certifications: you will have access to a generous training and education allowance dedicated to furthering your skill sets. You will also have the opportunity to gain deep knowledge of payments technology along with further developing your service delivery and cloud technology expertise.

Responsibilities

• Deployment, automation, management, and maintenance of AWS cloud-based production systems.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Managing and administrating Linux environments.
• Evaluation of new technology alternatives and vendor products.
• System troubleshooting and problem resolution across the cloud infrastructure stack.
• Provision of critical system security by leveraging best practices and prolific cloud security solutions.
• Providing recommendations for architecture and process improvements.
• Implementation of security protocols by evaluating business strategies and requirements.
• Maintenance and management of tools for automation of different operational processes.
• Definition, deployment and management of metrics, logging, monitoring and alerting.
• Updating job knowledge by tracking and understanding emerging practices and standards; participating in educational opportunities; reading professional publications and participating in professional organisations.

• Minimum of 3+ years’ experience working with AWS infrastructure in a DevOps, SRE, or Cloud Engineering role.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• AWS Certifications beneficial (e.g. AWS Certified SysOps Administrator).
• Experience in Java or a similar object oriented programming language is beneficial.
• Strong experience with Linux system administration (preferably RHEL).
• Proficiency with AWS services including EC2, VPC, IAM, CloudWatch, SSM, and related infrastructure.
• Understanding of Kubernetes and hands-on experience with kubectl, OpenLens, and Argo CD.
• Experience with automation and configuration management tools (e.g., Ansible, AWS SSM).
• Familiarity with infrastructure-as-code concepts and tools, ideally AWS CDK or CloudFormation.
• Understanding of networking fundamentals and AWS networking components.
• Experience with monitoring and observability tools (e.g., CloudWatch, Prometheus, Grafana, ELK).
• Awareness of cloud cost drivers and strategies for cost monitoring and optimization in AWS.
• Familiarity with security best practices in cloud environments.

A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:

• Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs)
• Daily cooked lunches and a stocked kitchen for the mid-day nibbles
• Team socialising, getaways, and social outings

We have created a safe, transparent environment where we know mistakes happen, and that’s okay. We even have a 3 step approach to dealing with them:

• Tell everyone about it
• Fix the mistake
• Tell everyone about the solution

You are responsible for your actions – both the successes and the failures.