Coffee Technician

FMCG / Retail / Wholesale / Supply Chain

South Africa - Western Cape , Cape Town - West (Blaauwberg Nature Reserve to Paarden Eiland)

R12 000 (Market related)

An established FMCG organisation seeks to employ a qualified Coffee Technician to support the Company’s coffee offering, by providing training, installation, maintenance, and related services.
Prerequisite Drivers License, minimum of 2 years working experience as a technician maintaining and servicing coffee machines.

Job Requirements

• Develop and maintain sound technical knowledge in respect of the Company’s coffee machine offering, including the following machine types:
  • Domestic
  • Vending
  • Commercial

• Accurately diagnose and meet customers’ service, maintenance, and training needs.
• Complete coffee machine installations.
• Service, maintain and clean customers’ coffee machines, both at the workshop and on site at customers.
• Provide customer training.
• Maintain accurate records of hours spent, work completed, and parts used.
• Conduct monthly and annual stock counts on equipment and spares.
• Monitor stock levels in terms of spares and consumables.
• Update the National Coffee Technical Manager on work performed, customer requests, spares and consumables requirements, and difficulties encountered.

• Ability to work methodically, autonomously and to a high standard.
• Good communication, presentation, and inter-personal skills, including customer liaison.
• Ability to prioritize work, meet deadlines, and handle pressure.
• Attention to detail.
• Identifies with the company and code of conduct.