Consultant, Card Acquiring Disputes

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To investigate and detect illegal, fraudulent or improper activities by monitoring accounts for fraud, analysing trends, reporting on security threats and resolving fraud cases in order to mitigate risk of financial loss for Standard Bank Group.

Qualification

• Risk Management Diploma

Experience 

• 3-4 years experience in an investigative role in fraud or similar environment
• Comprehensive knowledge of transactional systems, processes and procedures in the industry
• Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking

Behavioural Competencies

• Checking Details
• Embracing Change
• Examining Information
• Following Procedures
• Generating Ideas

Technical Competencies

• Data Management (Administration)
• Written Communication
• Fraud Investigation
• Query Resolution
• Risk Awareness