Consultant, Travel Analytics & Administration

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To oversee corporate travel activities, ensuring accurate, policy-compliant arrangements and defining detailed reporting requirements. Responsible for maintaining data quality and integrity, performing complex financial reconciliations, and generating analytics to optimise costs, vendor performance, and the overall travel experience for the Standard Bank financial services organisation.

• A degree in Business Commerce, Communication, Finance and Accounting, Office Administration

Experience Required:

• 8-10 years of experience in corporate travel management, with a proven track record of managing complex travel arrangements and client relationships. Demonstrated expertise in financial reconciliation, expense reporting, and implementing travel-related financial controls. Experience working with external vendors, travel agencies, and service providers, including negotiating contracts and managing vendor performance. Previous experience working within financial services.

Key Responsibilities:

• Strong understanding of corporate travel policies, compliance requirements, and relevant industry regulations. 
• Proven ability to analyse travel data, generate reports, and identify operational improvement opportunities. 
• Excellent communication and stakeholder management skills, with experience acting as a primary point of contact for clients and internal teams.
• Understanding of vendor management, contract negotiations, and service level agreements. 
• Knowledge of data analysis techniques and reporting tools to generate actionable insights. 
• Strong analytical skills with the ability to interpret travel data, identify trends, and recommend improvements. 
• Excellent communication skills, both written and verbal, for effective stakeholder engagement. 
• Capacity to work independently with minimal supervision while collaborating effectively as part of a team. 
• Ability to adapt quickly to changing travel regulations, industry trends, and technological advancements. 
• Ability to maintain confidentiality and handle sensitive information related to employee travel.

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Documenting Facts
• Embracing Change
• Establishing Rapport
• Following Procedures
• Generating Ideas
• Interpreting Data
• Producing Output
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Business Administration Skills
• Commercial Acumen
• Continuous Improvement
• Data Analytics & Visualization
• Data Management (Administration)
• Data Measurement
• Deal Negotiation
• Diary Management
• Dispute Negotiation
• Email Monitoring
• Expense Processing
• Financial and Accounting Control
• Management Accounting
• Meeting Logistics
• Office Logistics
• Operational Contract Management
• Procurement Knowledge
• Procurement Process
• Quality Management
• Reconciling Financial Records
• Records and Archive Management
• Root Cause Analysis
• Spend & Demand Analysis
• Statistical & Mathematical Analysis
• Travel Arrangements
• Workspace Management
• Written Communication