Control room CCTV Security Monitoring Manager

Recruiting for a reliable and experienced candidate to oversee our security monitoring operations. This role is key to ensuring the safety and integrity of the property by maintaining effective surveillance, managing control room activities, and supporting compliance with all security and safety standards

Requirements

• Matric / Grade 12 

• qualification in security management

• 4- 6 years of experience in a surveillance or control room environment, including at least 3 years in a supervisory role.

• Proven knowledge of CCTV systems and other electronic monitoring technologies.

• Strong leadership, organisational, and communication abilities.

• High ethical standards, confidentiality, and attention to detail.

• Flexibility to work shifts, weekends, and public holidays when required

Key Duties

• Manage and coordinate daily surveillance and monitoring activities throughout the Estate.

• Oversee the operation and maintenance of all CCTV and electronic security systems.

• Lead, guide, and mentor the Control Room team to ensure consistent and professional performance.

• Regularly inspect systems and equipment to confirm  functioning correctly.

• Work closely with the Head of Security & Facilities and other teams when investigating incidents and implementing preventive measures.

• Compile detailed reports on incidents, system performance, and any breaches or irregularities.

• Keep up to date with new surveillance technologies, industry regulations, and best practices.

• Hold team briefings, conduct skills training, and carry out performance evaluations.

• Promote and uphold health, safety, and security standards across the site.

• Assist the Occupational Health and Safety (OHS) team by identifying potential hazards through surveillance and supporting investigations when needed

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