Credit Controller

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.

We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!

The Role

We’re looking for a detail-oriented and highly organised Credit Controller Administrator to join our finance team. The successful candidate will be responsible for ensuring the accurate and timely collection of customer invoices and maintaining financial records.

Responsibilities:

• Manage and monitor customer accounts to ensure the timely collection of customer invoices
• Reconcile customer accounts and resolve any billing discrepancies or disputes
• Maintain accurate and up-to-date records of all accounts receivable transactions
• Collaborate with other departments to resolve collection queries
• Respond to customer enquiries related to billing and payments professionally and promptly

What we’re looking for:

• Minimum 2 years’ experience in a collections department
• Understanding/working experience of Debit Order and online payments with regards to membership/subscription services
• Ability to manage multiple priorities and meet deadlines
• Self-motivates and directed
• Excellent oral and written communication
• Strong customer service skills
• Proficiency with accounting software (ideally MSD Finance and Operations) and Microsoft Office, particularly Excel
• Excellent attention to detail and organisation skills
• Ability to work independently and as part of a team

We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.