Positioned within an established logistics organisation, this high -output role is critical for securing corporate cash flow through proactive debtor book optimization and rigorous credit risk management. Operating with a high degree of autonomy, the successful candidate will manage end -to -end customer accounts, mitigate trade credit risk, and process high -volume claims in accordance with strict trade credit insurance policies. This permanent position offers micro -flexible office hours (choices including 07:00 to 15:00, 08:00 to 16:00, or 09:00 to 17:00) along with allocated on -site parking.
Key Responsibilities
Debt Collection & Strategic Credit Control: Systematically follow up on overdue customer accounts to meet strict cash recovery targets; monitor aged debt portfolios, prioritize high -risk or large -exposure balances, and independently negotiate sustainable repayment structures.
Accounts Receivable & Ledger Management: Review, investigate, and reconcile complex customer ledgers; resolve transactional discrepancies, ensure payments are accurately allocated on incoming receipts, and distribute precise customer statements.
Trade Credit Insurance Administration: Maintain alignment with trade credit insurance policies by submitting limit applications, monitoring insured customer exposures, reporting overdue accounts within policy windows, and compiling documentation to ensure successful insurance claims.
Credit Risk Assessment & Governance: Review credit applications and financial supporting documents to recommend commercially sound credit limits, payment terms, or account suspensions based on payment behaviour analytics.
Customer Relations & Query Resolution: Cultivate professional, collaborative relationships with clients while protecting company interests; coordinate internally across departments to ensure complex billing disputes are resolved promptly.
Legal Collections & Recoveries: Identify delinquent profiles requiring formal escalation, coordinate directly with external debt collection agencies, preserve detailed recovery trails, and assist with bad -debt provisioning and write -off recommendations.
Compliance & Electronic Banking: Monitor incoming receipts and process customer transactions through electronic internet banking platforms; maintain rigorous audit trails to support continuous improvement of internal credit controls.