Credit Controller

Company : Potentiam Ltd

Job Description - Credit Controller

Potentiam is a fast-growing global offshore solutions provider connecting top talent with leading UK and European businesses. With offices across South Africa, Romania, India, and Brazil, we offer international exposure, real career progression, and the opportunity to work with high-performing global teams.

We combine global opportunity with local support - giving you the chance to grow, make an impact, and build a long-term career in a business that’s scaling fast.

Global clients. Clear progression. Real opportunity.

Purpose of Role

The Credit Controller will be responsible for managing and reducing the company’s aged debt while ensuring timely and accurate collection of outstanding payments. This role involves monitoring client accounts, assessing credit risk, reconciling balances, and maintaining accurate financial records.

The position plays a critical part in protecting cash flow, maintaining strong customer relationships, and ensuring adherence to internal controls and credit policies. It requires a high level of accuracy, excellent organizational skills, and the ability to work both independently and collaboratively with Finance and wider business teams

Duties and responsibilities

Take ownership of the end-to-end credit control process, ensuring timely collection of outstanding invoices and effective reduction of aged debt.

Conduct thorough credit assessments for new and existing clients, recommending and managing appropriate credit limits in line with company policies.

Monitor and reconcile customer accounts, ensuring all payments are accurately allocated and discrepancies are resolved promptly.

Oversee the timely and accurate generation, processing, and distribution of invoices, credit notes, and statements.

Utilise financial systems to improve efficiency in credit control processes, including implementing automation and reporting enhancements where applicable.

Consolidate account data and prepare regular debtor reports, highlighting key risks, trends, and required actions to senior stakeholders.

Work cross-functionally with Sales, Customer Success, and Finance teams to resolve billing queries, disputes, and ensure positive customer engagement.

Assist in the preparation of financial reports, including monthly aged debt analysis, cash collection forecasts, and audit schedules as required.

Skills and Experience

Demonstrable experience in credit control or accounts receivable within a fast-paced finance environment, with a consistent track record of reducing aged debt and improving cash flow.

Proficient in the use of accounting and ERP systems (e.g., Sage, SAP, NetSuite), with advanced Excel skills including data analysis, pivot tables, and reporting.

Strong numerical and analytical skills, with a keen eye for detail and a methodical approach to problem-solving.

Highly organised with the ability to manage multiple priorities, meet deadlines, and remain calm under pressure.

Excellent communication and interpersonal skills, with the confidence to engage with internal stakeholders and external clients to resolve queries and disputes.

Understanding of credit risk assessment, collections procedures, and relevant financial regulations.

Finance-related qualifications (e.g., AAT, CICM) are advantageous but not essential where equivalent experience is demonstrated.

Data Privacy Notice

The personal information you provide during the application and recruitment process will be used solely for recruitment purposes, in accordance with our data protection policies.

For any questions regarding data processing related to HR activities, please contact Chantal Endemann at [email protected].

All data shared with third parties complies with applicable confidentiality and retention requirements.

Original job Credit Controller posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Credit Controller

Job Description - Credit Controller

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