Credit Controller

The Credit Controller will manage the debts of our business, overseeing all monies owed to the company from existing creditors and managing new credit requests. (Large Book Value)

Key Responsibilities:

Assess and approve credit applications from customers, adhering to organisational policies.

Monitor debtor balances to reduce the company’s DSO (Days Sales Outstanding).

Ensure prompt payment of debts and follow up as necessary.

Negotiate repayment plans and manage high-risk customers.

Maintain contact with clients to ensure invoices are clear for payment.

Resolve internal and external queries regarding outstanding invoices.

Post and allocate daily receipts to accounting systems, ensuring all cash receipts, cheques, and other payments are accounted for and properly posted.

Generate and dispatch invoices, follow up on, collect, and allocate payments.

Conduct billing, collection, and reporting activities within specified deadlines.

Perform account reconciliations and process adjustments.

develop a recovery system and initiate collection efforts.

Communicate with customers via phone, email, or in person.

Customer creation and maintenance

Reconciling monthly billing to the prior month ensuring all portfolio changes have been updated and branch allocation correct.

Intercompany revenue billing

Debtors-related journals

Sending out all invoices, credit notes, and statements to customers

Communicate price increases.

Cash book and collection.

Matching of payments received

Debit order processing and management.

Age analysis and DSO issues

Specific client-related reports

Debtors-related audit request

Skills and Qualifications:

Pren experience as a credit controller, debt collector, or similar role.

Strong understanding of the complete billing and collections process.

Solid grasp of basic accounting principles and negotiation techniques.

Proficient in MS Office (especially Excel); familiarity with databases and accounting software.

Excellent communication and interpersonal skills, adept in negotiation.

A high degree of accuracy and attention to detail.

Ability to work independently and as part of a team.

A BSc degree in Finance, Accounting, or Business Administration is preferred.

Experience:

At least 2 years of credit control or collections experience within the catering or manufacturing industry.