As a Call Centre Agent, you'll play a crucial role in engaging with clients in a telesales environment. You'll be the voice that represents our brand—offering support, providing product knowledge, and creating a top-tier customer experience. Interact directly with the member/s to sell the company's products and benefits/services. Making phone calls to contact prospective members.
Your responsibilities will include:
Communicating with clients via phone in a professional and engaging manner.
Meeting and exceeding sales targets.
Resolving customer queries and issues effectively.
Accurately logging calls and maintaining records.
Desired Experience & Qualification
What We're Looking For:
We believe success starts with the right people. Do you have what it takes?
In the process of studying or completed a diploma or degree.
Fluent in English and an African language.
Excellent communication and time management skills.
Strong customer service orientation.
Have an understanding of the Treating Customers Fairly principles, and exemplifies these principles in all business interactions.TO APPLY EMAIL CV TO ; [email protected]
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