DATA CAPTURER / CALL CENTER AGENTS

Key Responsibilities
You will answer incoming enquiries and match our product with customers' needs using the Consultative Sales Process (CSP) to identify their exact needs.
You will identify lead opportunities on inbound sales calls and utilise CSP skills to overcome objections and help customers through the buying funnel.
You will hunt for leads on live chat, social media and other travel channels to engage interested customers.
You will maximise opportunities to sell, up-sell, and participate in call centre initiatives for increased sales.
You will respond to and nurture all brochure requests.
Establish and maintain effective relationships with customers and gain their trust.
Book all products and services accurately in the various reservations systems such as Tropics, Longitude, and Amadeus.
You will handle all bookings inclusive of groups.
Use Salesforce effectively to nurture new leads and follow-up on existing open opportunities to increase sales performance.
Book all air products & sectors in the required systems (Amadeus, Lime, Aviate, Tropics, etc.). TO APPLY EMAIL CV TO ; [email protected]