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Data Systems, Quality & Governance Specialist

icon building Company : Smartstart
icon briefcase Job Type : Full Time

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Job Description - Data Systems, Quality & Governance Specialist

Key Responsibilities

Data
Governance and Quality Assurance

  • Design,
    operationalise and oversee the data governance function within the
    organisation.

  • Enable and
    support data governance processes, including data availability,
    accessibility, integrity, quality (including accuracy, consistency, and
    reliability), usability, security, and compliance (in collaboration with
    IT and legal teams).

  • Assist with
    regular data cleaning and quality checks to ensure high data integrity

  • Develop and
    maintain documentation, SOPs, and metadata to support consistent and
    high-quality data management.

  • Design data
    quality dashboards and set up regular monitoring and review alerts.

  • Work within
    the organisation to enhance data literacy, improve existing data processes
    and workflows and support future data process design and development.

  • Work across
    teams to roll out data quality improvement plans, design processes to
    collect missing data or improve data accuracy.

  • Facilitate
    cross-functional collaboration to improve data practices, including
    onboarding sessions, governance workshops, and learning events.

  • Conduct
    assessments of key data assets and identify potential risks or gaps,
    including data process mapping.

  • Coordinate and
    lead data governance efforts, including defining data ownership, steward
    roles, and accountability structures across operational teams.

  • Support
    product stewardship for key data platforms, ensuring alignment between
    data processes, user needs, and platform functionality.

  • Lead or
    support change management processes for data tools and structures,
    ensuring stakeholder alignment and minimising disruption.

  • Monitor data
    hygiene and escalate discrepancies to the relevant team members. 

Data
Analysis and Insights Generation

  • Conduct data
    analysis to support strategic decision-making and programme improvements.

  • Respond to
    data requests from programme teams and leadership.

  • Conduct
    routine data checks to ensure data integrity.

  • Identify
    patterns and trends in data and provide clear summaries for different
    audiences.

  • Support the
    preparation of data insights briefs and reports.

  • Create,
    enhance and support the use of interactive dashboards and analytics tools
    to improve data-driven decision-making across the organisation and
    network. 

Supporting
Organisational Learning and Adaptive Strategy

  • Assist with
    enabling teams to leverage insights for learning and programme
    improvement.

  • Contribute to
    rapid experimentation by supporting data collection and analysis
    processes.

  • Support the
    delivery of basic data literacy training across the organisation to
    improve data engagement and interpretation.

  • Support teams to improve data capturing, quality assurance and
    related processes.

  • Translate data
    insights into accessible formats for programme teams and leadership.

Research
and Evaluation Support

  • Support the
    Senior Data Analyst and Research team with research design, data analysis,
    and interpretation.

  • Assist in
    co-conceptualising and co-creating research and evaluation questions,
    studies, and terms of reference.

  • Provide input
    into research reports and recommendations.



Requirements

Essential
Skills and Experience

  • A minimum of a
    Bachelor’s degree in Statistics, Social Sciences, Economics, Mathematics,
    or a related field.

  • At least 6-8
    years of experience in data analysis, data management or a related field,
    including experience where you have had ownership over the data process,
    and demonstrable leadership experience.

  • Strong
    quantitative and analytical skills

  • A curious
    approach to technology, with interest and experience working across
    multiple tools to solve organisational challenges.

  • Excellent
    knowledge of and ability to work with SQL databases.

  • Experience
    with data visualisation tools (e.g., Power BI, Tableau).

  • Ability to
    summarise data insights and communicate findings to non-technical
    audiences.

  • Experience in
    managing and working with large datasets.

  • Strong
    attention to detail and accuracy.

Desirable

  • Knowledge of
    statistical principles, especially relating to designing and running
    randomised control trials.

  • Experience
    working in a social impact or nonprofit context.

  • Proficiency in
    Excel and at least one statistical tool (e.g., Stata, R, SPSS).

  • Familiarity
    with survey software (e.g. SurveyCTO), CRMs (Microsoft Dynamics), and
    Azure.

  • Basic
    knowledge of data process mapping and workflow optimisation.

  • Knowledge of
    automation using code and/or workflow tools (Make.com, Zapier, Power
    Automate etc.)



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