DC South Africa Territory Account Manager

Job Description

The Key Account Manager focused on the Manufacturing, T&L and Retail industry, performs revenue creating and commercial activities associated with the development of assigned portfolio of key customers related to Datalogic Product Groups (HHS, FRS, MOB) territory and industry.

The role is strongly focused on new business development and proactive prospecting activities to expand market share and acquire new customers.

This role oversees and manages negotiations with assigned customers, ensuring individual sales quotas achievement, clients' satisfaction and solid long-term relationships.

Key Responsibilities

• Manage the assigned product portfolio by actively scouting and penetrating new end users within the Retail Non-Food industry, developing greenfield opportunities and expanding Datalogic footprint in the assigned territory;


• Drive new business development activities through proactive prospecting (phone calls, emails, LinkedIn and other digital channels), identifying and engaging potential customers within the target market;


• Define accounts development plan by Product Group, performing cost-benefit analyses of existing and potential customers;


• Present, promote and sell products/services using solid arguments to existing and prospective customers, communicating the benefits of Datalogic's products in order to drive sales (often visiting clients and prospects);


• Negotiate contracts and close agreements to maximize profits and achieve assigned targets within schedule;


• Build and maintain strong, long-lasting client relationships, developing trusted advisor relationships with key customers' stakeholders to ensure present and future sales;


• Act as the main point of contact in all matters relating to client concerns and needs, assisting with challenging requests and escalating issues as needed;


• Report market opportunity & customer requirement and submit suggestion for targeted sales initiatives, product development and service improvement to management;


• Identify, classify and manage Leads/Opportunities/Alliances assigning the right priority to the sales activities;


• Maintain accurate client records and punctual CRM status updates, keeping track of any contract updates and renewals.

Requirements

• Education: Bachelor's degree in business, economics, marketing or other related degrees (preferable)


• Languages: English as primary language; other foreign languages are a plus


• Experience: 2+ years of experience in Technical Sales preferably gained in our industry, selling AIDC/IA devices and solutions;  Familiarity with CRM systems, preferably Microsoft Dynamics

Other Information & Specific Skills

• Strong hunting mindset with proven ability to open new accounts and penetrate untapped markets


• Strong prospecting mindset and ability to leverage digital tools (LinkedIn, CRM, email campaigns) for business development


• Interpersonal abilities


• Ability to work with a team


• Attention to details, flexibility and creativity


• Proactivity, willingness to travel


• Capability to work in a dynamic team and in a complex environment


• Problem solving attitude, open minded


• Excellent negotiation and communication skills