A company focused on developing learning communities that foster holistic growth and well-being for students, teachers and parents is looking for a Debtors Manager to support their Financial Manager in ensuring accurate billing and effective collections. In the longer term, this role will help lay the groundwork for a scalable debtors function across multiple learning communities. This is an in office position with the position possibly being hybrid later on.
Responsibilities:
Admissions: Liaison between Admissions and Finance whereby you support the school's Admission teams to review prospective new customers against their admissions policies & procedures (e.g., credit checks), set-up all customer accounts on their accounting systems, etc.
Debtors & Receipts: Ensure receipts are allocated to customer accounts, management of accounts receivable, minimise bad debt, preparation of debtors age analysis and reconciliations, compilation of watchlist of prospective bad debtors, handover of bad accounts to collectors, etc.
Internal Systems, Processes, Policies & Procedures: Support the FM to design, develop, optimise and implement internal systems, processes, policies and procedures (incl. automation of processes) in relation to billing & collections
Invoicing: Management of the billing process where you ensure that there is accurate, complete and timely billing of their customers
Parent Relationship Management: Maintain good relationships with customers to encourage timely payments; resolve disputes and issues related to invoicing or payments; negotiate repayment plans for delinquent accounts etc.
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