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Debtors Team Lead

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Job Description - Debtors Team Lead


Join the Ramp Group – Where Innovation, Growth & Fun Collide!

 

At Ramp Group, we’re the powerhouse behind two of South Africa’s top-rated brands: RSAWEB & Octotel. More than just a shared services company, we’re known for our amazing culture, where people feel valued, empowered, and inspired every day.

 

What Drives Us?



  • Openness & Honesty – Transparency and trust ensure everyone has a voice.

  • Learning & Growing – Advance professionally while rubbing shoulders with industry leaders.

  • Innovation at Our Core – We thrive on cutting-edge tech, fresh ideas, and creative thinking.

  • Employee Wellness Matters – We invest in initiatives that support both personal and professional well-being.

  • We Make It Fun! – Hard work pays off, and we celebrate our wins together.

 

A Growing Business with Agile Roots

Despite being rated among the top industry, we've kept our entrepreneurial spirit which ensures we are agile and able to move fast!

 

Long-Term Careers, Not Just Jobs

Our strong values, dynamic culture, and continuous growth mean people love working here—and they stay!

 

Join Ramp Group and build a career in a company that truly values you!

 

Where will the successful candidate fit in?

The successful candidate will lead the debtors team focusing on consumer customer accounts.  

Job Duties:



  • Coordinate proactive collection efforts of the debtor's team to maximise collections and client retention.

  • Coaches the team in order to ensure quality of delivery meets the appropriate standard.

  • Ensure all relevant business communications are communicated to the team as and when required.

  • Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.

  • Ensure weekly and monthly reporting is completed as required.

  • Ensure credit notes are checked and approved/declined in line with company policies.

  • Debt collection.

  • Follow up and resolve queries.

  • Assisting with invoicing and client contracts.

  • Managing of the debtor’s book

  • Ensure client invoices and statements are sent timeously by debtors team members.

  • Drive process improvements related to debt recovery processes.

  • Reconciliation of customer accounts.

  • Manage the Debt Collectors

  • Prepare monthly Debtors Age Analysis

  • Populate weekly report by the end of each business week

  • ​Adhoc finance requests






Requirements



  • Grade 12 or equivalent

  • At least 5 years' experience performing the complete debtors function.

  • A minimum of 2 years of solid experience leading a Debtors/Accounts Receivable team.

  • Proficient in MS Excel.

  • Proven leadership qualities.

  • Ability to drive team performance.

  • Attention to detail.

  • Analytical abilities.

  • Excellent communication skills.






Benefits



  • Company contribution to Medical Aid

  • Retirement Annuity contribution

  • Discounted Internet Connectivity

  • Employee Wellness Programme (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.

  • Exposure to latest industry technologies and standards

  • Lastly, a work environment that rivals the very best!







Original job Debtors Team Lead posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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