Debtors Team Lead

Join the Ramp Group – Where Innovation, Growth & Fun Collide!

At Ramp Group, we’re the powerhouse behind two of South Africa’s top-rated brands: RSAWEB & Octotel. More than just a shared services company, we’re known for our amazing culture, where people feel valued, empowered, and inspired every day.

What Drives Us?

• Openness & Honesty – Transparency and trust ensure everyone has a voice.
  


• Learning & Growing – Advance professionally while rubbing shoulders with industry leaders.
  


• Innovation at Our Core – We thrive on cutting-edge tech, fresh ideas, and creative thinking.
  


• Employee Wellness Matters – We invest in initiatives that support both personal and professional well-being.
  


• We Make It Fun! – Hard work pays off, and we celebrate our wins together.
  

A Growing Business with Agile Roots

Despite being rated among the top industry, we've kept our entrepreneurial spirit which ensures we are agile and able to move fast!

Long-Term Careers, Not Just Jobs

Our strong values, dynamic culture, and continuous growth mean people love working here—and they stay!

Join Ramp Group and build a career in a company that truly values you!

Where will the successful candidate fit in?

The successful candidate will lead the debtors team focusing on consumer customer accounts.  

Job Duties:

• Coordinate proactive collection efforts of the debtor's team to maximise collections and client retention.
  


• Coaches the team in order to ensure quality of delivery meets the appropriate standard.
  


• Ensure all relevant business communications are communicated to the team as and when required.
  


• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
  


• Ensure weekly and monthly reporting is completed as required.
  


• Ensure credit notes are checked and approved/declined in line with company policies.
  


• Debt collection.
  


• Follow up and resolve queries.
  


• Assisting with invoicing and client contracts.
  


• Managing of the debtor’s book
  


• Ensure client invoices and statements are sent timeously by debtors team members.
  


• Drive process improvements related to debt recovery processes.
  


• Reconciliation of customer accounts.
  


• Manage the Debt Collectors
  


• Prepare monthly Debtors Age Analysis
  


• Populate weekly report by the end of each business week
  


• ​Adhoc finance requests
  

Requirements

• Grade 12 or equivalent


• At least 5 years' experience performing the complete debtors function.
  


• A minimum of 2 years of solid experience leading a Debtors/Accounts Receivable team.
  


• Proficient in MS Excel.
  


• Proven leadership qualities.
  


• Ability to drive team performance.
  


• Attention to detail.
  


• Analytical abilities.
  


• Excellent communication skills.
  

Benefits

• Company contribution to Medical Aid
  


• Retirement Annuity contribution
  


• Discounted Internet Connectivity
  


• Employee Wellness Programme (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
  


• Exposure to latest industry technologies and standards
  


• Lastly, a work environment that rivals the very best!