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Digital Product and Analytics Manager

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Job Description - Digital Product and Analytics Manager

Positioned at the intersection of fintech innovation and traditional banking, this critical role drives the growth and commercial success of a scaling consumer financial services platform. The successful candidate will bridge the gap between financial technology partners and internal teams, translating consumer insights into seamless digital acquisition tools while embedding data -led decision -making across the organisation.

This is a full -time, hybrid position offering an exceptional opportunity to shape the digital customer experiences that modernise financial accessibility. Here, you don't work for a boss - you'll work on projects and within teams with shared objectives and clear outcomes. 

You'll be responsible for:

Partner Relationship Management: Lead and manage strategic collaborations with banking and technology partners to co -develop, scale, and continuously optimise customer -facing digital platforms

Digital Experience Briefing: Translate market needs and business requirements into highly clear technical specifications and user experience briefs for internal design and development teams

Product Journey Optimisation: Drive the continuous improvement of automated digital onboarding, customer acquisition, and servicing workflows to outperform traditional banking models.

Business Intelligence & Analytics: Instruct, architect, and maintain advanced reporting tools and custom dashboards to track customer acquisition comprehensively, conversion, retention, and platform usage.

Strategic Insights: Analyse complex data sets to surface actionable commercial insights and concrete recommendations that directly enhance business outcomes and foster an evidence -based operational culture.

Market Expansion Support: Monitor international digital platform trends and competitor landscapes to support strategic planning, macro forecasting, and business case development.

What you'll bring to this role: 

  • A genuine passion for innovation and how technology can make customers’ lives simpler and better

  • Analytical and a love of numbers — you are energised by data, not intimidated by it

  • An innovator’s mindset — always looking for better, faster, and simpler ways to do things

  • A curious, questioning mind that does not accept the status quo

  • A fascination with global digital platforms, websites, and marketing tools

  • High intelligence, strong analytical ability, and a solution -oriented approach to problems

  • The bravery and ambition to be part of something that changes the way South Africans use money and make payments for their essential needs

Requirements


Academic: Degree in Business Science, Computer Science, Information Systems, or a closely related commercial/quantitative discipline.(Essential)

Professional Credentials: Relevant industry certifications in digital marketing, analytics, or digital product management are highly advantageous.

Experience: Minimum of 5 years of demonstrated experience within a digital -first financial services business or a consumer digital marketing company.

Technical Product Ownership: Proven track record in digital tool and website design, including technology specification writing and direct collaboration with engineering teams.

Data & Analytics Competence: Deep experience in report writing alongside the practical application of business intelligence software to drive strategic decisions.

Advanced Modelling: Advanced proficiency in data modelling, forecasting, and complex analysis within Microsoft Excel.

Location: Must be currently residing in Cape Town.



Benefits

  • Flat company structure
  • Work is mostly remote, with occasional office meet -ups in Durbanville
  • Join a highly driven team
  • Make a real impact on digital products in the fintech space


Original job Digital Product and Analytics Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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