Distribution Controller

It's fun to work in a company where people truly BELIEVE in what they're doing!

WHAT YOU WILL DO:

Safe and responsible use of the vehicle

• Vehicle defect management
• Liaise with distribution on kilometers

Account for stock and money

• Manage driver orders
• Manage outgoing stock versus route sheets
• Manage driver balances
• Manage returns
• Manage stock on truck

Staff management

• Control of weekly wages
• Implement a leave roster
• Manage crew attendance
• Manage pipeline time
• Do on-the-route coaching
• Ensure that drivers maintain a tidy, professional appearance at all times
• Attend to disciplinary issues

Distributor management

• Balance distributors
• Highlight order changes

Truck Management

• Understand truck capacities and make adjustments where required

On time delivery

• Manage departure times
• Manage emergency / second round deliveries

Positive basket flow

• Manage baskets

Crew Supervision

• Manage discipline (late-coming, absenteeism, etc)
• Ensure transport has been arranged for Driver Salesman & Van Assistants
• Ensure that drivers receive all invoices and that it balances back to stock on truck
• Manage departure times & on-time delivery
• Manage leave rosters & ensure leave relievers are in place
• Manage day off rosters and ensures the reliever is in place
• Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding

Induction

• Standardize induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc.

Sales

• Support Sales team to develop new markets through delivering to new outlets and drive business development with existing customers.
• Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants)
• Conduct daily driver debriefs to review route performance, utilising the debrief form
• Consistent monitoring of the distribution network (Route viability and Performance).
• Manage returns and stock on truck
• Liaise with Telesales
• Fill in as a relief Distribution Controller where required
• Meet daily, weekly and monthly sales targets

In-trade Execution

• Credit returns minimized as per Bakery policy
• Baskets Management- Baskets’ Movement, Basket Counts and control

Customer relations

• Open new accounts (Cash/Credit account customers in General Trade)
• Ensure outstanding monies are collected daily
• Ensure special deliveries made and customer queries handled
• Ensure that the customer data is reviewed and updated regularly

Quality

• Understand the requirements of product quality
• Learn how to deal with customer complaints
• Report consumer complaints to Sales Manager
• Manage market incidents
• Understand and manage the withdrawal/recall process
• Understand the logistics process

Trade Marketing

• Support customer and route plans
• Support plan and implement competitive sales plans to bring about a substantial volume growth
• Understand applicable Channel Strategies
• Understand the Customer Management process
• Understand Pricing Strategies

WHAT YOU WILL BRING TO THE TABLE:

• Excellent communication skills – written and oral
• Good interpersonal skills
• Decision making ability
• Problem solving ability
• Figures orientation
• Detail orientation
• Personal Effectiveness – Analytical and problem solving skills;; ability to work under pressure; assertive, proactive and decisive; customer service orientation, detail oriented; excellent verbal and written communication skills, team player

Experience

• Matric or equivalent qualification
• National Diploma/3 year Degree in Sales & Marketing preferred
• Minimum of 3 years sales experience in a FMCG environment
• Valid drivers’ license
• Prepared to work long hours when required
• Prepared to work weekends and public holidays
• Prepared to work in informal and formal trade sector

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In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.