Duty Manager

Hotel Duty Manager | Luxury Property Group | Camps Bay

Kendrick Recruitment is currently seeking a confident and experienced Hotel Duty Manager for a luxury property group based in Camps Bay. This is a fantastic opportunity for a hospitality professional who thrives in a fast-paced, guest-focused environment and is passionate about delivering seamless five-star service.

The successful candidate will take ownership of daily hotel operations, ensuring smooth coordination across departments including breakfast service, housekeeping, maintenance, and front-of-house functions, while leading teams across rotating shifts.

Key Responsibilities:

• Oversee daily hotel operations across all departments
  


• Manage breakfast service and ensure exceptional guest dining experience
  


• Coordinate housekeeping and maintenance teams for smooth operations
  


• Lead and supervise staff across multiple shifts
  


• Ensure guest requests and issues are handled efficiently and professionally
  


• Maintain high service standards across all touchpoints
  


• Support operational reporting and daily handovers
  


• Ensure consistent communication between departments
  

Requirements:

• Minimum 3 years’ supervisory experience in hospitality
  


• Strong operational hotel knowledge
  


• Semper PMS experience strongly preferred
  


• Ability to work shifts, including weekends and public holidays
  


• Strong leadership and team coordination skills
  


• Calm, composed, and professional under pressure
  


• Warm, guest-focused approach with firm and fair team management style
  

Ideal Candidate Profile:

• Confident in managing multiple departments simultaneously
  


• Highly organised with strong attention to detail
  


• Strong communicator with excellent interpersonal skills
  


• Guest-centric mindset with a proactive approach to service delivery
  

This is an exciting opportunity to join a luxury hospitality environment where service excellence and operational precision are key.

If you do not hear from us within 7 working days, please consider your application unsuccessful.