Duty Manager/Lodge Manager

Company : Bushwise

Job Type : Full Time

Hluhluwe, Kwazulu -Natal

Job Description - Duty Manager/Lodge Manager

job description Lodge manager

Beautiful Lodge Located in the heart of South Africa's first UNESCO World Heritage Site,the Lodge offers immersive safaris, private boat cruises, full -day beach excursions and close -up wildlife encounters on Lake St Lucia's shores— providing an extraordinary gateway to the miracle and wonders of iSimangaliso Wetland Park.

The Duty Manager/ Lodge Manager will assist in overseeing the daily operations of a lodging facility, ensuring high standards of guest satisfaction. Looking for someone with a hands -on approach to facility maintenance, environmental conservation, and emergency preparedness.

Core Responsibilities

Guest Experience: Manage the entire guest journey from arrival to departure. This includes greeting guests, handling check -ins/outs, resolving complaints promptly, and ensuring a personalized "at home" atmosphere.
Management: Supervise daily activities across all departments, including front desk, housekeeping, food and beverage (F&B), and maintenance.
Financial Oversight: Manage budgets, monitor income and expenses, set lodging rates, and handle administrative tasks like payroll and invoicing.
Staff Leadership: Recruit, train, and mentor staff. This involves scheduling shifts, conducting performance appraisals, and fostering a positive work culture.
Property & Maintenance: Ensure the physical facility is well -maintained, clean, and safe. In remote settings, this often includes overseeing off -grid power, water systems, and grounds upkeep

Requirements

Requirements & Qualifications

Education: A bachelor's or associate's degree in Hospitality Management, Business Administration, or a related field is typically preferred.
Experience: Generally requires 3–5 years of management experience in high -end (4 or 5 -star) hospitality environments. with great people skills

Benefits

Live in with Meals on Duty.
Leave: 7 Days per month

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Duty Manager/Lodge Manager

Job Description - Duty Manager/Lodge Manager

Requirements

Benefits

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