E-Commerce Customer Experience Associate

We’re looking for an E-Commerce Customer Experience Associate to enhance our customers’ shopping journey.

What You’ll Do:

• Handle customer inquiries through chat, email, phone, and SMS
• Provide product recommendations and resolve concerns
• Process orders, refunds, and returns efficiently
• Maintain accurate customer records

What You Need:

• 1+ year of customer service or e-commerce experience
• Strong problem-solving and communication skills
• Knowledge of Shopify and CRM tools
• Detail-oriented and organized
• Ability to work remotely

Perks & Benefits:

• $5/hour plus commissions and annual raises
• Paid time off and health insurance
• Performance-based incentives
• Flexible work-from-home setup

Apply now!