Export Operations Assistant

About the Role

Our client is looking for a detail-oriented and proactive Export Operations Assistant to join their dynamic team. The successful candidate will play a key role in supporting daily export operations, maintaining system accuracy, and ensuring smooth communication between internal teams, producers, and clients.

This position requires someone who thrives in a fast-paced, seasonal work environment and can balance accuracy, initiative, and teamwork.

Key Responsibilities

• Update daily exchange rates for USD, CAD, GBP, and EUR on QX
• File completed PLG packages and maintain accurate records
• Update shipment dates on QX using Producer Ally shipment reports
• Run “Producer per setup” report and notify Finance once updated
• Save and manage shipment reports under BI Reports
• Maintain and update codes on QX (vessels, packing codes, varieties, producers, consignees, payment terms, etc.)
• Request outstanding loading documents from Producer Ally and loading point facilities
• Request Loaded on Board (L.O.B.) status to proceed with invoicing consignees
• Perform any additional operational support tasks as required

• Grade 12 / Matric (a tertiary qualification in Logistics, Agriculture or Business will be advantageous)
• 1–2 years’ experience in a similar role within an export company
• Strong organisational and communication skills
• Excellent computer literacy (especially MS Excel and MS Office)
• Comfortable working in fast-paced, seasonal work cycles
• Experience with EDI / export systems will be advantageous

Personal Attributes & Work Ethic

• High level of accuracy and attention to detail
• Willingness to work long hours, weekends, and public holidays during peak seasons
• Adaptable to changing priorities and urgent requests (e.g., labels, marketing, client, and producer needs)
• Takes ownership of tasks and meets deadlines consistently
• Can work well under pressure and prioritise effectively
• Strong problem-solving skills and self-management
• Proactive team player who takes initiative