Facilities & Business Continuity Manager FM/0626

About DENIS

Dental Information Systems (Pty) Ltd (DENIS) has been a leader in dental managed care services since 1996, delivering innovative, technology-driven solutions to medical scheme clients across South Africa.

Role Purpose

To ensure efficient, compliant, and resilient management of DENIS' office facilities. The role oversees building infrastructure, service providers, and business continuity to support uninterrupted operations and a safe, high-performing workplace.

Key Responsibilities

Facilities & Building Operations

• Oversee day-to-day facilities operations within a commercial office environment
• Manage building systems including HVAC, electrical, lifts, backup power, fire and access control
• Coordinate maintenance, repairs, preventative programmes, and service requests
• Manage soft services (cleaning and security) to ensure consistent service delivery
• Ensure compliance with health, safety, and regulatory requirements

Business Continuity & Risk

• Develop, maintain and test Facilities Business Continuity Plans
• Identify risks and implement mitigation and recovery strategies
• Ensure facilities infrastructure supports operational resilience

Vendor & Stakeholder Management

• Source, negotiate, and manage contractors and service providers
• Monitor performance against SLAs and contractual agreements

Space & Asset Management

• Coordinate floor plans and manage space planning, including office
  reconfiguration to optimise utilisation
• Maintain asset registers and facilities documentation
• Ensure statutory records, certifications, and compliance documentation are up to date
  

Financial Management

• Monitor facilities costs and identify cost-saving opportunities
• Support budget management and expenditure control
  

Leadership

• Lead and manage facilities and support staff
• Drive service excellence, accountability, and continuous improvement
  

Requirements

• Degree/Diploma in Facilities Management, Property Studies, Built Environment, Operations Management or a related field
• Solid understanding of building systems (HVAC, electrical, lifts, backup power, fire and access control)
• 5–8 years' experience in commercial office building or facilities management
• Experience managing service providers and vendor contracts
• Knowledge of health & safety, compliance, and risk management
• Strong leadership, communication, and problem-solving skills
• Must have own reliable transport and valid South African driver's licence
  

Advantageous:

• Engineering qualification (Mechanical/Electrical)
• Professional or health & safety certifications