Facilities Manager

About the Role

Our client is seeking an experienced Facilities Manager to oversee a portfolio of commercial and industrial properties. The successful candidate will be responsible for facilities management, contractor and SLA management, tenant relations, maintenance planning, compliance, and leading a team to ensure the efficient day-to-day operation of the property portfolio.

Key Responsibilities

• Manage a portfolio of commercial and industrial properties.
  
• Lead and support the Facilities Coordinators.
  
• Manage contracts, lease agreements, and service level agreements (SLAs).
  
• Oversee contractors and ensure agreed KPIs and service standards are achieved.
  
• Ensure planned preventative maintenance (PPM) and reactive maintenance are completed within required turnaround times.
  
• Conduct regular site inspections and quality checks on maintenance work.
  
• Monitor compliance with lease agreements and report any deviations.
  
• Manage tenant relationships, respond to queries and complaints, and conduct regular tenant meetings.
  
• Prepare monthly management reports and ensure utility meter readings are submitted on time.
  
• Report utility faults, tampering, and disconnection notices.
  
• Ensure compliance with relevant legislation, health and safety requirements, and company policies.
  
• Identify and mitigate operational risks while maintaining high service standards.
  

Requirements

• Relevant qualification in Facilities Management, Property Management, Engineering, Building Management, or a related field.
  
• 5+ years' experience in facilities or property management, preferably within commercial or industrial properties.
  
• Proven experience managing contractors, maintenance programmes, service providers, and SLAs.
  
• Strong knowledge of building maintenance, lease agreements, and statutory compliance.
  
• Excellent leadership, communication, organisational, and problem-solving skills.
  
• Proficient in Microsoft Office and property/facilities management systems.
  
• Valid driver's licence and willingness to travel between sites.