To ensure the optimal functioning, safety, and presentation of the student residence by overseeing all aspects of facilities and maintenance management. The Facilities Manager plays a key role in delivering a high-quality living environment that supports student wellbeing, satisfaction, and academic success and provides overall Leadership and responsibility during Residence Manager absences.
Facilities Management
Manage the overall appearance, cleanliness, and state of repair of the residence in line with standard operating procedures.
Conduct regular inspections and audits to ensure compliance with health, safety, and operational standards.
Oversee contractors and service providers for cleaning, security, landscaping, and other soft services.
Maintenance Management
Supervise a dedicated maintenance team responsible for daily and emergency repairs.
Implement routine scheduled preventative maintenance throughout the year.
Ensure timely response to logged maintenance requests and emergencies in line with standard operating procedures.
Manage salvage stock, emergency residence stock, and furniture, fixtures, and equipment (FFE) orders in line with standard operating procedures.
Compliance & Risk Management
Ensure compliance with Occupational Health and Safety (OHS) regulations and internal risk protocols.
Maintain accurate records of incidents, repairs, and inspections.
Operational Coordination
Collaborate with the Residence Manager and other departments to support student life programmes and operational needs.
Participate in Operations meetings and contribute to strategic planning.
Maintain proprietary software systems such as Hi-Res for room condition reports, maintenance tracking, and KPI reporting etc.
Budget & Procurement
Monitor and manage relevant operational and maintenance budgets and procurement of supplies.
Approve and track purchase orders in line with residence needs and company policy and operating policies.
Requirements
Diploma or degree in Facilities Management, Building Services, or related field.
Minimum 3–5 years’ experience in facilities or maintenance management, preferably in a residential or student housing environment.
Strong understanding of preventative maintenance, contractor management, and compliance standards.
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