Faculty Administrator BEd Programme

About Lyceum College

Lyceum College is a registered private higher education institution with a proud legacy of distance and online learning in South Africa. The institution offers a portfolio of accredited qualifications across education, business, humanities, and applied sciences, reaching students across the country and beyond our borders. We are accredited by the Council on Higher Education (CHE), registered with the Department of Higher Education and Training (DHET), and our qualifications are registered with the South African Qualifications Authority (SAQA).

At the heart of Lyceum is a commitment to academic integrity, operational excellence, and student success. We are looking for professionals who share that commitment and who are willing to contribute meaningfully to the academic life of the institution.

These are pivotal, inaugural roles responsible for ensuring the smooth day -to -day operation and administration of the Bachelor of Education (BEd) programme within the Faculty of Education. The BEd is a new programme at Lyceum College, and the incumbents will have the distinct privilege and responsibility of managing its very first intake. Reporting to the Head of Faculty (Education), with a matrix reporting line to the BEd Programme Coordinator, they will coordinate a broad range of academic administrative processes, maintain compliance with institutional and regulatory standards, and provide dependable support to academic staff, students, and faculty leadership.

Because the programme is new, the incumbents will not be stepping into a settled administrative routine. They will be helping to build one. This is a role for professionals who are comfortable setting pace rather than following it, who see a blank administrative canvas as an opportunity rather than a difficulty, and who can design workflows, communication rhythms, and student -support practices that future cohorts and future administrators will inherit. In that sense, the incumbents will be trend -setters for how the BEd programme is run at Lyceum College.

While the two posts will work exclusively on the BEd programme, they will be housed within the Faculty of Education. The incumbents will work collaboratively with other faculty administrative staff, assisting where required to ensure seamless coordination during the concurrent running of semesters, when administrative demand is at its highest.

These are roles for people who take pride in running a well -organised office, who are attentive to detail, and who understand that in a teacher -training programme, administrative accuracy has a direct impact on student outcomes, professional registration with the South African Council for Educators (SACE), and institutional compliance.

The responsibilities of these roles are organised across the following key performance areas. Given that this is the inaugural intake of the BEd programme, the incumbents will also be expected to help design and establish the administrative practices, templates, and standard operating procedures that will carry the programme forward.

• Provide comprehensive administrative support to BEd academic staff, programme leadership, and the Faculty of Education to ensure the smooth daily running of the programme.

• Oversee the creation and maintenance of academic calendars, timetables, and schedules for BEd classes, assessments, and examinations, as requested.

• Maintain accurate, up -to -date records of the BEd programme, including student enrolment, attendance, academic progress, and grades, ensuring data integrity and confidentiality at all times.

• Coordinate the preparation, distribution, and collection of academic materials such as course outlines, reading lists, and assessment briefs.

• Generate routine and ad -hoc reports on academic metrics such as student performance, enrolment trends, and programme outcomes.

• Serve as the primary point of contact for BEd academic staff regarding administrative queries.

• Act as the primary liaison between BEd students and the faculty, responding to enquiries promptly and professionally across telephone, email, and digital channels.

• Assist students with administrative processes such as registration, course enrolment, withdrawals, deferrals, and programme changes.

• Disseminate important academic information, including class schedules, deadlines, examination arrangements, and programme updates, in a timely and consistent manner.

• Facilitate student access to academic resources, including study materials, library services, and learning platforms.

• Support the design and coordination of student engagement initiatives, including orientation programmes, welcome communications, academic information sessions, and student -success interventions aimed at improving retention and throughput in the BEd programme.

• Proactively identify at -risk students through engagement data and routine communication, escalating cases appropriately to academic staff and student support services for timely intervention.

• Maintain accurate records of student communications, queries, and resolutions to ensure institutional memory and consistent follow -through.

• Contribute to the continuous improvement of the BEd student experience by gathering student feedback and sharing recurring themes with faculty leadership.

• Address student concerns with empathy and professionalism, escalating complex or unresolved matters appropriately.

• Coordinate the preparation, distribution, and collection of assessments, maintaining confidentiality and academic integrity.

• Manage examination logistics for the BEd programme

• Ensure that student results are recorded accurately and submitted on time.

• Monitor compliance with institutional policies on assessment practices, including plagiarism checks and reassessment procedures.

• Assist in organising and preparing for examination boards.

• Ensure that BEd administrative processes align with institutional policies and comply with external regulatory standards (including CHE, DHET, SAQA, and SACE where applicable).

• Support the accreditation and reaccreditation of the BEd programme by maintaining accurate records and preparing required documentation.

• Monitor and update student and programme data in line with quality assurance and compliance requirements.

• Support the preparation and submission of reports and audits.

• Maintain accessible records of academic policies, procedures, and decisions relevant to the BEd programme.

• Assist with the graduation vetting process, ensuring students meet all academic and institutional requirements and verifying the accuracy of graduation lists.

• Coordinate logistical arrangements for orientation sessions and graduation ceremonies relevant to the BEd programme.

• Support the processing and dissemination of graduation materials, certificates, and official communications.

• Help design and establish the administrative foundations of the BEd programme, including process maps, standard operating procedures, communication templates, filing and records conventions, and handover documentation that future cohorts and future administrators will inherit.

• Identify gaps, inefficiencies, or risks in the early administrative lifecycle of the programme, and propose practical improvements to the BEd Programme Coordinator and the Head of Faculty.

• Work collaboratively with other Faculty of Education administrators to ensure consistency of service across the faculty, particularly during concurrent semester cycles.

• Assist colleagues within the faculty on shared administrative priorities when programme -level workload permits.

• Contribute to the orderly handover of administrative tasks during peak periods such as registration, assessment windows, and graduation cycles.

• Provide day -to -day administrative support for the institution’s LMS in relation to the BEd programme, ensuring that course shells, learning materials, assessments, and academic data are uploaded accurately, kept current, and aligned with the academic calendar.

• Configure and maintain BEd course environments on the LMS, including enrolment synchronisation, user roles and permissions, course visibility, and the setup of assessment and submission areas ahead of each assessment cycle.

• Act as first -line support for BEd academic staff and students on LMS -related queries, including login and access issues, course visibility, assessment submissions, gradebook queries, and navigation of digital learning tools.

• Support BEd students in building digital confidence, with particular attention to first -year students and those with limited prior exposure to online learning, through guided onboarding, how -to resources, and responsive follow -up.

• Monitor LMS engagement data for the BEd programme, flagging inactive or disengaged students early so that academic staff can intervene in a timely manner.

• Maintain and update step -by -step guides, FAQs, and short training materials for BEd students and staff on common LMS tasks.

• Support the integration of digital learning tools used within the BEd programme, including virtual classrooms, digital assessment platforms, and third -party content providers, in collaboration with the Learning Systems team.

• Escalate complex technical issues to the Learning Systems Support Specialist or IT team, and follow through to ensure timely resolution and clear communication back to affected users.

• Contribute to continuous improvement of the LMS experience for the BEd programme by gathering user feedback and identifying recurring issues.

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●   A relevant Diploma, Degree in Administration, Education, or a related field.

●   At least three (3) years of experience in academic administration or a similar role within a higher education institution.

●   Familiarity with the South African higher education regulatory environment, including CHE, DHET, and SAQA.

●   Exposure to teacher -training programmes or an understanding of SACE registration requirements will be an advantage.

●   Exposure to an Open Distance Learning (ODL) environment will be an advantage.

• Exceptional organisational and time -management skills, with the ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills, with the ability to engage professionally with diverse stakeholders.

• A proactive, solution -oriented approach to administrative challenges and student concerns.

• Strong proficiency in Microsoft Office Suite, LMS platforms, and academic management systems.

• Ability to build positive working relationships and contribute to a supportive, cross -functional team environment.

• A high level of accuracy in managing records and preparing reports.

• Sound understanding of higher education regulatory frameworks and quality assurance standards.

• A builder’s mindset, with the initiative and judgement to establish administrative practices rather than simply inherit them.

• Comfortable operating in a new programme environment where systems, templates, and routines must be designed as the programme takes shape.

• Adaptable and comfortable responding to changing priorities, particularly during concurrent semester cycles.

• Committed to professional growth and ongoing learning.

• Student -centred, with a genuine orientation toward service and support.

• Collaborative, discreet, and professional in all dealings.

Joining Lyceum means joining an institution that takes its responsibility to students seriously. You will be part of a faculty team that values professionalism, collaboration, and continuous improvement, and you will have the opportunity to contribute meaningfully to the preparation of the next generation of teachers in South Africa.

We offer a structured working environment, opportunities to study for free with the College, exposure to institutional and regulatory processes, and opportunities for professional development in the higher education sector.

Interested candidates are invited to submit the following:

•   A detailed curriculum vitae (CV).

•   A concise cover letter indicating suitability for the role.

•   Certified copies of qualifications.

•   Contactable references from current and previous employers.

Closing date: 30 April 2026

Please quote the reference “Faculty Administrator — BEd Programme” in the subject line of your application.

• Lyceum College is committed to employment equity and transformation. Preference may be given to candidates from designated groups in line with the institution’s Employment Equity Plan.

• Only shortlisted candidates will be contacted. If you have not received a response within four (4) weeks of the closing date, please consider your application unsuccessful.

• Lyceum College reserves the right not to make an appointment.

• Successful candidates may be required to undergo verification checks, including qualification and criminal record checks. Where the role involves financial responsibilities or other duties that warrant it, credit checks may also be conducted in accordance with applicable legislation.

• By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA).