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Faculty Administrator - Faculty of Education

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Job Description - Faculty Administrator - Faculty of Education

About Lyceum College

Lyceum College is a registered private higher education institution with a proud legacy of distance and online learning in South Africa. The institution offers a portfolio of accredited qualifications across education, business and humanities, reaching students across the country and beyond our borders. We are accredited by the Council on Higher Education (CHE), registered with the Department of Higher Education and Training (DHET), and our qualifications are registered with the South African Qualifications Authority (SAQA).

At the heart of Lyceum is a commitment to academic integrity, operational excellence, and student success. We are looking for professionals who share that commitment and who are willing to contribute meaningfully to the academic life of the institution.


Purpose of the Role

The Faculty Administrator is a pivotal role responsible for ensuring the smooth day -to -day operation and administration of the Faculty of Education. Reporting to the Head of Faculty, with a matrix reporting line to the Head of Student Success, the incumbent will coordinate a broad range of academic administrative processes, maintain compliance with institutional and regulatory standards, and provide dependable support to academic staff, students, and faculty leadership.

This is a role for someone who takes pride in running a well -organised office, who is attentive to detail, and who understands that in a higher education environment, administrative accuracy has a direct impact on student outcomes and institutional compliance.


Key Responsibilities

The responsibilities of the role are organised across the following key performance areas:

Academic Administrative Support   (25%)

Provide comprehensive administrative support to academic staff, faculty leadership, and related departments to ensure the smooth daily running of the faculty.

Assist with overseeing the creation and maintenance of academic calendars, timetables, and schedules for classes or webinars, assessments, and examinations.

Maintain accurate, up -to -date records of academic programmes, including student enrolment, attendance, academic progress, and grades, where applicable.

Coordinate the preparation, distribution, and collection of academic materials such as course outlines, reading lists, and assessment briefs where applicable.

Serve as the primary point of contact for academic staff regarding administrative queries.



Student Communication and Support   (20%)

Act as the liaison between students and the faculty, responding to enquiries and providing guidance on academic processes.

Assist students with any academic related administrative processes.

Disseminate important academic information, including class/webinar schedules, deadlines, examination arrangements, and faculty updates.

Facilitate student access to academic resources, including study materials, library services, and learning platforms.

Address student concerns and escalate issues appropriately for timely and professional resolution.



Examination and Assessment Administration   (15%)

Coordinate the preparation, distribution, and collection of assessments, maintaining confidentiality and academic integrity.

Manage examination logistics, as so required.

Ensure that student results are recorded accurately and submitted on time.

Monitor compliance with institutional policies on assessment practices, including plagiarism and proctoring software checks and reassessment procedures.

Assist in organising and preparing for examination boards.



Quality Assurance and Compliance   (15%)

Ensure that all academic administrative processes align with institutional policies and comply with external regulatory standards (including CHE, DHET, and SAQA).

Support the accreditation and reaccreditation of academic programmes by maintaining accurate records and preparing required documentation.

Monitor and update student and programme data in line with quality assurance and compliance requirements.

Support the preparation and submission of reports and audits.

Maintain accessible records of academic policies, procedures, and decisions.



Admissions Vetting, Graduation Vetting and Logistical Support   (10%)

Assist with the vetting of admissions to ensure required documentation and criteria are met for new enrolments.

Support the graduation vetting process, ensuring students meet all academic and institutional requirements and verifying the accuracy of graduation lists.

Coordinate logistical arrangements for open days, orientation sessions, and graduation ceremonies.

Support the processing and dissemination of graduation materials, certificates, and official communications as requested.



Technology and Learning Management System (LMS) Support   (10%)

Provide administrative support for the institution’s LMS, ensuring that course materials, assessments, and academic data are uploaded accurately and kept current.

Assist academic staff and students with first -line queries related to the LMS and other digital learning platforms.

Collaborate with IT on technical issues that impact academic operations.



Data Management and Reporting   (5%)

Manage academic data accurately and securely, including student records, enrolment information, and compliance documents.

Generate and analyse reports on academic metrics such as student performance, enrolment trends, and programme outcomes.

Ensure adherence to data privacy and security policies.

Requirements

Minimum Requirements

Qualifications and Experience

A relevant Degree in Administration, Education, Social Sciences, or a related field.

At least two (2) years of experience in academic administration or a similar role within a higher education institution.

Familiarity with the South African higher education regulatory environment, including CHE, DHET, and SAQA.

Exposure to an Open Distance Learning (ODL) environment will be an advantage.



Skills and Competencies

Exceptional organisational and time -management skills, with the ability to manage multiple priorities simultaneously.

Excellent written and verbal communication skills, with the ability to engage professionally with diverse stakeholders.

A proactive, solution -oriented approach to administrative challenges and student concerns.

Strong proficiency in Microsoft Office Suite, LMS platforms like Moodle, and academic management systems.

Ability to build positive working relationships and contribute to a supportive team environment.

A high level of accuracy in managing records and preparing reports.

Sound understanding of higher education regulatory frameworks and quality assurance standards.



Personal Attributes

Adaptable and comfortable responding to changing priorities and institutional needs.

Committed to professional growth and ongoing learning.

Student -centred, with a genuine orientation toward service and support.

Collaborative, discreet, and professional in all dealings.



Why Join Lyceum College

Joining Lyceum means joining an institution that takes its responsibility to students seriously. You will be part of a faculty team that values professionalism, collaboration, and continuous improvement, and you will have the opportunity to contribute meaningfully to the academic experience of students across South Africa.

We offer a structured working environment, opportunities to study for free with the College, exposure to institutional and regulatory processes, and opportunities for professional development in the higher education sector.


How to Apply

Application Instructions

Interested candidates are invited to submit the following when following the links on the College’s website:

•   A detailed curriculum vitae (CV).

•   A concise cover letter indicating suitability for the role.

•   Certified copies of qualifications.

•   Contactable references from current and previous employers.



Closing date: TBC

Please quote the reference “Faculty Administrator — Education” in the subject line of your application.



Employment Equity and General Notes

Lyceum College is committed to employment equity and transformation. Preference may be given to candidates from designated groups in line with the institution’s Employment Equity Plan.

Only shortlisted candidates will be contacted. If you have not received a response within four (4) weeks of the closing date, please consider your application unsuccessful.

Lyceum College reserves the right not to make an appointment.

Successful candidates may be required to undergo verification checks, including qualification and criminal record checks. Where the role involves financial responsibilities or other duties that warrant it, credit checks may also be conducted in accordance with applicable legislation.

By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA).

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