FAIS Regulated Short Term Insurance Consultant: Client Servies

Empowering Africa’s tomorrow, together…one story at a time.

Job Summary

2 years experience from Short Term Insurance Insustry. We are looking for a high-performing Client Service Consultant with a strong background in short-term insurance (personal lines) and a passion for retention and client experience excellence. This role is suited to a FAIS-compliant professional who can balance customer-centric service with regulatory discipline.To deliver dynamic customer service by answering incoming calls timeously, resolving customer queries and upselling other idirect Insurance products on offer. Offer financial advice to the customer and handle retentions.

Job Description

Customer satisfaction, call resolution, quality assurance of service and calls, and compliance.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
FSCA-Approved Qualification
Regulatory Exam for Representatives (RE5)
Experience As Per the FAIS Act
Product Specific Training once Onboarded
Class Of Business Training
Continuous Professional Development
Attest To Honesty, Integrity, and Good Standing

Further Education and Training Certificate (FETC): Financial Services (Required), Higher Certificates and Advanced National (Vocational) Certificates: Finance and Investment Management

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised