FAIS Short Term Insurance Commercial Lines Policy Underwriter & Client Service Specialist

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Belonging at Absa

Absa is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from suitably qualified individuals from diverse backgrounds. In support of our Diversity, Equity, Inclusion and Belonging (DEIB) commitments and Employment Equity objectives, preference may be given to candidates from underrepresented designated groups, including persons with disabilities. We encourage applicants who may require reasonable accommodation during the recruitment process to let us know so that appropriate support can be provided.

Job Summary

Job Description

Absa Insurance Company is seeking a highly motivated and customer-focused Underwriting Consultant to join our Short-Term Insurance team. This role offers an exciting opportunity to assess and manage risk while delivering exceptional service to clients and stakeholders.

The successful candidate will be responsible for evaluating insurance applications, making underwriting decisions within delegated authority, and ensuring alignment with company underwriting guidelines and regulatory requirements.

Assess and evaluate new business, renewals, and policy amendments.

Apply underwriting principles to determine risk acceptability.

Review policy information and supporting documentation to make informed underwriting decisions.

Ensure compliance with company standards, regulatory requirements, and underwriting mandates.

Liaise with brokers, clients, and internal stakeholders to provide underwriting guidance and support.

Maintain service level agreements and deliver an exceptional customer experience.

Identify opportunities to improve underwriting processes and operational efficiency.

Manage risk effectively while supporting the achievement of business objectives.

Minimum Requirements

• Diploma or Degree in Insurance, Risk Management, Business, Finance, or a related field.
• FAIS-compliant qualification (advantageous).
• RE5 qualification (advantageous).
• 2-5 years' underwriting experience within the Short-Term Insurance industry.
• Strong knowledge of short-term insurance products and underwriting principles.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management abilities.
• Proficiency in Microsoft Office applications.