Finance Liaison

Job Overview:

Are you energetic, ambitious and looking to develop your career? Our Study Abroad department is looking to add a Finance Liaison to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

This role acts as a vital link between our finance and advisory teams, ensuring accurate, timely, and transparent handling of student payments, invoicing and financial queries. You’ll be responsible for coordinating financial processes related to student enrolments, maintaining up-to-date financial records and supporting advisers with finance-related tasks to enhance the student experience and support operational efficiency.

You’re perfect for this position if you:

• Have previous experience in an administrative support or bookkeeping role.
• Are familiar with Microsoft Office and CRM systems.
• Have experience with document management and maintaining accurate records.
• Are comfortable with online portal access and troubleshooting.
• Are reliable and able to work independently.
• Have strong organisational and time management skills.
• Are proactive and solutions oriented.
• Have strong interpersonal skills with a collaborative mindset.
• Maintain a high level of discretion and confidentiality.

Your role and responsibilities:

Among other tasks, your main responsibilities will include:

• Monitoring commission payments and ensuring they are received on time.
• Reconciling commission payments with sales records and agreements.
• Following up with partner universities to resolve payment discrepancies.
• Acting as a point of contact between the finance department, sales team and partner universities.
• Monitoring the Yudo inbox for any finance related matters.
• Coordinating with partner universities to clarify commission related queries.
• Generating detailed reports on commission payments and outstanding balances.
• Maintaining accurate records of all payments, agreements and correspondence.
• Manage and process all client invoicing.
• Preparing invoices and sending them to clients for commission payments.
• Verifying payment receipts and updating internal records accordingly.
• Ensuring commission payments comply with company policies and contractual obligations.
• Addressing any issues related to payment terms and conditions.
• Managing and processing staff commissions.
• Maintaining accuracy and integratory of student enrolment data.
• Capturing all income streams into CRM.
• Collaborating with CRM development to automate role-related processes and integrate CRM with Xero.