First Line Manger

Qualifications 
• Grade 12 
• Three year logistics/commerce diploma advantageous or NQF level equivalent. 

Experience/Criteria 
• Relevant management or supervisory training 
• Quality assurance background advantageous e.g. Six Sigma
• 3 years relevant Supply Chain working experience in a managerial function. 
• Experience in Retail/FMCG environment advantageous 
• Cape Town and surrounding residents 

Key Competencies 
• Knowledge & process understanding of logistics & related distribution processes. 
• Working knowledge of supply chain operations and impact on stakeholders 
• PC literacy and is able to capture information and produce reports 
• Ability to manage consumables and assets 
• Understanding of process compliance. 
• Have an understanding of relevant legislation 
• Ability to quickly develop a knowledge and understanding of the suppliers’, customer and service provider business and demonstrates a passion for customer delivery 
• Demonstrates an understanding of the impact of own role on service delivery to internal and external customers 
• Customer Service mindset 
• Have an understanding of relevant legislation 
• Knowledge of Performance Management Systems 
• Knowledge of Employee Relations procedures 
• Ability to work under pressure whilst maintaining attention to detail 

Main Job Function 
• Ensure the delivery of team goals through relevant scorecards as per the strategy. 
• Providing input and executing the business unit’s 1 year operating plan, budget and scorecard with continuous improvement in mind. 
• Building, integrating and maintaining relationships with all stakeholders in line with SLA’s to achieve operational excellence 
• Manage and ensure end to end process against the documented process standards within area of responsibility. 
• Manage the use of all resources and ensure optimal operational implementation planning of all variable assets to ensure operational excellence. 
• Manage and adhere to company policies and procedures in line with corporate governance principles. 
• Ensure timeous delivery of accurate reporting and administration for transactional excellence. 
• Build, develop and entrench a high performance culture by providing leadership, feedback, guidance, support and coaching to staff. 
• Demonstrate effective leadership aligned to the Company DNA to ensure the delivery of the operational scorecard 
• Contribute towards the delivery of the business unit's EE targets.
• Ensure performance management and input into talent management, succession planning and reward & recognition (eg. difference awards). 
• Manage employee relations in line with sound people principles and strategy. 
• Ensure Adherence to company policies, procedures and legislation (e.g. OSH Acts and SHE programme) in line with corporate governance. 

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies