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Floor Supervisor Mr Price Sport Waterfront

Job Description - Floor Supervisor Mr Price Sport Waterfront

Description
Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.

Responsibilities

 

  • Sales & Customer Experience Management:
  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
  • Team Management:
  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
  • Stock Management:
  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.
  • Risk Management:
  • Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
  •                                                                                                                                                                                                                                 


Qualifications
  • Grade: 12 (NQF Level 4) or equivalent. 
  • 1-2 Years' experience in retail. 
  • Experience in a supervisory role (advantageous). 
  • Sales & service management. 
  • Computer literacy. 
  • Communication skills. 
  •  Retail trade.
  •  Brand, customer & product understanding.

 

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.



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