FMCG Head of Key Accounts

This is a senior leadership role reporting directly to the Managing Director, ideal for someone who thrives in a fast-paced, entrepreneurial environment and is ready to shape the future of a pioneering brand.

Responsibilities:

Strategic Account Leadership

• Develop and execute account strategies that align with broader business goals.
  

• Manage long-term relationships with major retailers, distributors, and wholesalers.
  

• Drive account performance, ensuring sustained growth and profitability.
  

Sales Execution & Team Leadership

• Own revenue targets across key accounts, delivering market share and brand visibility.
  

• Lead and mentor the Key Account Management team to exceed performance goals.
  

• Analyse performance data to identify trends, gaps, and growth opportunities.
  

Cross-Functional Collaboration

• Partner with Marketing, Supply Chain, Finance, and Product teams to deliver seamless customer solutions.
  

• Co-create tailored campaigns and product offerings for strategic accounts.
  

• Ensure product availability and timely delivery through close coordination with logistics.
  

Negotiation & Relationship Management

• Build trusted relationships with senior decision-makers across client organisations.
  

• Lead commercial negotiations, pricing agreements, and promotional planning.
  

• Resolve challenges with agility and professionalism, maintaining high customer satisfaction.
  

Market Intelligence & Reporting

• Monitor competitor activity, market shifts, and consumer insights to inform strategy.
  

• Deliver monthly performance reports and forecasts to senior leadership.
  

• Use data-driven insights to refine account plans and drive business outcomes.
  

Requirements

Education & Experience

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
  

• 8–10 years in Key Account Management or Sales Leadership within FMCG.
  

• Proven success managing large accounts and negotiating high-value contracts.
  

Skills & Competencies

• Strategic thinker with strong commercial acumen and entrepreneurial mindset.
  

• Exceptional communication, negotiation, and presentation skills.
  

• Proficient in CRM systems, Excel, and sales analytics platforms.
  

• Collaborative leader who inspires performance and drives accountability.
  

What Sets You Apart

• You’re customer-obsessed and results-driven.
  

• You think long-term but act fast.
  

• You lead with ownership, agility, and a pioneering spirit.
  

• You believe in possibility and thrive in building something extraordinary.
  

This role requires flexibility beyond standard hours and a willingness to roll up your sleeves when needed. You’ll be part of a business that’s shaping its own future - and yours.