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Front of House / Administration / PA

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Job Description - Front of House / Administration / PA


FRONT OF HOUSE / ADMINISTRATION / PERSONAL ASSISTANT | 5* LUXURY LODGE | PONGOLA, KZN

Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola, KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing, operationally involved environment.



Salary: R12,000 – R15,000 (live-in)



Location: Pongola, KwaZulu-Natal

KEY RESPONSIBILITIES



• Manage reservations and front office duties



• Operate the NightsBridge booking system



• Handle guest and agency correspondence



• Perform general office administration duties



• Process invoicing and manage payment controls



• Conduct guest check-in and check-out procedures



• Maintain accurate accounts and financial records



• Coordinate guest activities, excursions, and special requests



• Assist with stock control and stock takes



• Oversee housekeeping and restaurant coordination when required



• Maintain an organised and professional reception area at all times



• Support all-round lodge operations as a flexible team player

REQUIREMENTS



• Previous experience in a 4 or 5-star hospitality establishment in a similar role



• Strong administrative and organisational skills



• Experience with NightsBridge or similar reservation systems advantageous



• Ability to manage multiple responsibilities in a lodge environment



• Strong communication and guest service skills



• Team player with a proactive and adaptable attitude



• Own vehicle required



• Live-in position with accommodation, meals, and laundry provided



WHAT WE ARE LOOKING FOR



A dependable and highly organised hospitality professional who can confidently manage front office operations while supporting broader lodge functions. Someone who is guest-focused, adaptable, and capable of working across multiple departments in a luxury safari environment.







Original job Front of House / Administration / PA posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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