Front of House / Administration / PA

Company : Kendrick Recruitment

Job Type : Full Time

Pongola, 3160

Job Description - Front of House / Administration / PA

FRONT OF HOUSE / ADMINISTRATION / PERSONAL ASSISTANT | 5* LUXURY LODGE | PONGOLA, KZN

Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola, KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing, operationally involved environment.

Salary: R12,000 â R15,000 (live-in)

Location: Pongola, KwaZulu-Natal

KEY RESPONSIBILITIES

â¢ Manage reservations and front office duties

â¢ Operate the NightsBridge booking system

â¢ Handle guest and agency correspondence

â¢ Perform general office administration duties

â¢ Process invoicing and manage payment controls

â¢ Conduct guest check-in and check-out procedures

â¢ Maintain accurate accounts and financial records

â¢ Coordinate guest activities, excursions, and special requests

â¢ Assist with stock control and stock takes

â¢ Oversee housekeeping and restaurant coordination when required

â¢ Maintain an organised and professional reception area at all times

â¢ Support all-round lodge operations as a flexible team player

REQUIREMENTS

â¢ Previous experience in a 4 or 5-star hospitality establishment in a similar role

â¢ Strong administrative and organisational skills

â¢ Experience with NightsBridge or similar reservation systems advantageous

â¢ Ability to manage multiple responsibilities in a lodge environment

â¢ Strong communication and guest service skills

â¢ Team player with a proactive and adaptable attitude

â¢ Own vehicle required

â¢ Live-in position with accommodation, meals, and laundry provided

WHAT WE ARE LOOKING FOR

A dependable and highly organised hospitality professional who can confidently manage front office operations while supporting broader lodge functions. Someone who is guest-focused, adaptable, and capable of working across multiple departments in a luxury safari environment.

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Front of House / Administration / PA

Job Description - Front of House / Administration / PA

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