FRONT OF HOUSE / ADMINISTRATION / PERSONAL ASSISTANT | 5* LUXURY LODGE | PONGOLA, KZN
Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola, KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing, operationally involved environment.
Salary: R12,000 â R15,000 (live-in)
Location: Pongola, KwaZulu-Natal
KEY RESPONSIBILITIES
⢠Manage reservations and front office duties
⢠Operate the NightsBridge booking system
⢠Handle guest and agency correspondence
⢠Perform general office administration duties
⢠Process invoicing and manage payment controls
⢠Conduct guest check-in and check-out procedures
⢠Maintain accurate accounts and financial records
⢠Coordinate guest activities, excursions, and special requests
⢠Assist with stock control and stock takes
⢠Oversee housekeeping and restaurant coordination when required
⢠Maintain an organised and professional reception area at all times
⢠Support all-round lodge operations as a flexible team player
REQUIREMENTS
⢠Previous experience in a 4 or 5-star hospitality establishment in a similar role
⢠Strong administrative and organisational skills
⢠Experience with NightsBridge or similar reservation systems advantageous
⢠Ability to manage multiple responsibilities in a lodge environment
⢠Strong communication and guest service skills
⢠Team player with a proactive and adaptable attitude
⢠Own vehicle required
⢠Live-in position with accommodation, meals, and laundry provided
WHAT WE ARE LOOKING FOR
A dependable and highly organised hospitality professional who can confidently manage front office operations while supporting broader lodge functions. Someone who is guest-focused, adaptable, and capable of working across multiple departments in a luxury safari environment.