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Front Office & Reservations Assistant

Job Description - Front Office & Reservations Assistant

Front & Reservations Assistant

The Gorge Private Game Lodge & Spa
• 5 star boutique lodge in the heart of Oribi Gorge, KZN South Coast
• is looking for an exceptional person to join our dynamic team
Primary Functions:
• full front office functions
• reservations assistant

• stock takes
• guest relations
• housekeeping checks
Experience Required:
• minimum 3 years working experience in similar environment
• must have 5 star hospitality experience
Essential Skills & Qualifications required:
• good with figure work
• keen eye & attention to detail
• clear voice for the phones

• relevant tertiary qualification
• knowledge & experienced with Innkeeper software
• positive, happy, friendly, confident, clear voice for answering the phones
• excellent verbal & written communication skills
• excellent attention to detail
• excellent arithmetic ability
• computer literate MS Word; Excel & Outlook
• participative & contributing team player
• must be self -motivated & resourceful

Requirements

* Matric with
* min. 3 -year Hospitality qualification
* 3 years working experience in reservations
* live in position
* stable track record with excellent references

Benefits

• accommodation provided with electricity & water included
• 7 rest days per month
• 15 days annual leave p.a.

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