Job Description Summary

As a Technical Advising Specialist, you will support customers with installation, maintenance, and warranty work on industrial power generation equipment. This position requires you to be trained and qualified, authorizing you to perform both generator repair work and test and inspection assignments. This position requires approximately 80% travel annually. Travel will primarily be within South Africa, with possible international trips to various countries.

Job Description

Key Responsibilities

• Generator Design and Construction:
  • Develop an in-depth understanding of generator design principles and construction techniques.
  • Stay updated with the latest advancements and technologies in generator systems.
• Inspection Procedures:
  • Master various generator inspection procedures, including visual inspections, non-destructive testing (NDT), and performance testing.
  • Utilize specialized tools and equipment to conduct thorough inspections.
• Test and Measurement:
  • Perform a range of tests on generators, such as insulation resistance tests, winding resistance tests, and performance tests, including both low voltage and high voltage (>600V ac/dc) tasks.
  • Interpret test results accurately to assess the condition of the generator.
• Repair and Maintenance:
  • Diagnose generator faults and determine the root cause of issues.
  • Execute repair work on generators, including winding repairs and stator/rotor repairs.
  • Perform routine maintenance tasks to ensure optimal generator performance.

​On-Site Support and Troubleshooting:

• Customer Site Visits:
  • Travel to customer sites to provide on-site support for generator installation, maintenance, and warranty work.
  • Collaborate with customer personnel to understand their specific needs and challenges.
• Troubleshooting:
  • Identify and resolve technical issues with generators in a timely manner.
  • Provide solutions to complex problems and recommend improvements to enhance generator reliability.
• Documentation and Reporting:
  • Prepare detailed reports on inspection findings, test results, and repair work performed.
  • Maintain accurate records of all activities and communicate findings to relevant stakeholders.

​Safety and Compliance:

• Safety Protocols:
  • Adhere to all safety protocols and procedures when working on generators.
  • Ensure a safe working environment for yourself and others by following best practices and guidelines.
• Regulatory Compliance:
  • Ensure that all work performed complies with industry standards, regulations, and customer specifications.
  • Stay informed about changes in regulations and standards that may impact generator operations.

​Continuous Improvement and Training:

• Professional Development:
  • Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
  • Stay current with industry trends, new technologies, and best practices in generator maintenance and repair.

Required Qualifications

• Technical Degree/Bachelor's degree in Electrical or Mechanical Engineering or a High School Certificate with +4 years of experience in Field Services or power generation equipment maintenance.

​Desired Qualifications

• Capability to Work in Physically Intensive Environments:

• Ability to work in various physically demanding conditions, including hot or cold environments, confined spaces, and situations requiring climbing stairs or working at heights.

• Prior experience as a field engineer, winder, or comparable role.

• Experience working on customer sites.

• Experience in performing maintenance and testing on electrical generators.

• Technically oriented, fast-learner, self-starter.

• Strong technical skill in reading and interpreting electrical/mechanical schematics and drawings.

• Determination and perseverance through difficult and challenging situations.

• Strong technical skill in reading and interpreting electrical/mechanical flow and instrument diagrams.

• English on a B2 level required.

• Ability to travel to and from projects and various field assignments and willing to work holidays, weekends, and overtime as required.

Additional Information