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Job Description:
We are looking for fluent German-speaking Customer Support Representatives to join our team in Umhlanga. In this role, you will provide high-quality customer support, ensuring an excellent customer experience while working in an international and fast-paced environment.
Responsibilities:
Handle customer inquiries via phone, email, and chat in German
Provide accurate information and resolve customer issues efficiently
Ensure customer satisfaction and maintain service quality standards
Document customer interactions and follow internal procedures
Collaborate with internal teams when required
Requirements:
Fluent German (C1/C2 level)
English level B2 or higher
Ability to work on-site in Umhlanga
Strong communication and problem-solving skills
Customer-oriented mindset
No previous experience required (training provided)
What We Offer:
Competitive salary package
Paid training
Stable on-site position
International and multicultural work environment
Career development opportunities
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